Hotel Elms Christchurch, Ascend Hotel Collection

We stayed at Hotel Elms for one night over New Year’s, and overall it was an amazing experience. We stayed in an apartment with a terrace, which was very spacious and beautifully set up. The spa bath was fantastic, the bed was incredibly comfortable and cosy, and the room itself felt luxurious and relaxing.nnWhat stood out the most was the service. From the moment we arrived, the reception staff were welcoming, friendly, and always greeted us with a smile, which really made our stay feel special.nnWe ordered room service during our stay, and the food was excellent. Everything arrived well presented and tasted amazing — we would definitely recommend trying the crème brûlée.nnJust a small piece of feedback: the menu shown on the TV didn’t appear to be updated, so it would be great if that could be refreshed .The terrace area had a couple of old takeaway coffee cups left in a small empty pot, along with a line of ants, and there were quite a few spider webs on the doors. We completely understand that outdoor areas can be harder to maintain, but it did feel like it hadn’t been cleaned in a little while.nnThat said, everything else about our stay was perfect. We truly felt like we got more than what we paid for in terms of value. We would definitely stay here again and would happily recommend Hotel Elms to anyone looking for a great place to stay in Christchurch.

An exhilarating experience in short..nI have stayed with a big group of people in this hotel few times and the service has been par excellence. The rooms were clean, huge and well maintained.nnThey believe good service is non- negotiable and Mr.Simon, the operation manager and his team takes special interest in ensuring that everything is well taken care during our stay in the hotel.. My group was well taken care and I have noticed that they even keep good selection of tea / coffee and hot chocolate sachets which are of premium quality and even provide water bottles and milk cartons free of charge in the rooms which is not common in all the hotels in new zealand where it's mostly tap water to be filled up as water is portable in new zealand.nnThey have a decent breakfast buffet too.nnLooking forward to stay again and enjoy their services again .. Kudos Elms !!!

We stayed at Hotel Elms Christchurch last December and had a very pleasant experience. The staff were friendly and welcoming, and we felt this was one of the best places to stay in Christchurch at an affordable rate.nnThere was an issue with my reservation, but the house manager was extremely helpful and handled it professionally. They kindly arranged an early check-in for us with a small additional charge, which we really appreciated after our journey.nnAlthough we didn’t use the hotel restaurant, it looked quite good from what we saw. One thing to note is that there is no bellboy service, so it’s best to carry your own luggage.nnOverall, a great value-for-money stay with excellent customer service. I would definitely recommend Hotel Elms to anyone visiting Christchurch.

A great place to stay. Friendly staff, comfortable bed, clean room and bathroom, we'll located in Chch for what we required.nThe only thing that was a disappointment was the buffet breakfast. Very limited and not enjoyable for the price we paid. We definitely expected better after having such a great stay otherwise.nI did give feedback about this dissapointing breakfast experience and I got a lovely email back from the manager. I appreciate the time taken to address my feedback with the email.nBut overall, we woukd definitely stay at Hotel Elms again in the future!

I had a wonderful stay at Hotel Elms in Christchurch. The rooms were clean, comfortable, and well-maintained, with everything I needed for a relaxing visit. The location is convenient, and the overall atmosphere of the hotel felt warm and welcoming.nnA special shoutout to Rajendra at the front desk; he was exceptionally friendly, professional, and helpful throughout my stay. From check-in to answering questions with patience, he truly went above and beyond to make us feel comfortable. His hospitality made the experience even better and gave the hotel a very personal touch.

Directions to Hotel Elms Christchurch, Ascend Hotel Collection with public transportation

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