Rydges Latimer Christchurch

We had a wonderful stay at this hotel. I want to give special thanks to Lama at the reception. He was incredibly warm, attentive, and genuinely helpful. He went above and beyond to assist us and solved our problems quickly and professionally. His outstanding service made our stay much smoother and truly memorable.

Had a really good experience at Rydges Latimer Christchurch with my Lion group from Taiwan. I was struggling to find a place to park the coach, and Lama from the Front Office came out straight away to help. He showed me the possible parking spots and then personally guided my group through reception to the restaurant. Even though he was busy at the front desk, he still made sure everything went smoothly for us.nnWe had dinner at Bloody Mary’s, and the restaurant was great. Everyone had steak booked, but since I don’t eat steak, they kindly arranged chicken for me. The food was really good and the whole team looked after us well.nnBig thanks to Lama and the staff at Rydges for making our visit easy and welcoming.

Great location but the room needs some love. I spoke with the manager and reported the following. He weived the parking fee but that resolution isn't sufficient for me to want to stay there again.nnThe room is fine. Nothing fancy, but it does the trick. The problems were related to cleaning, maintenance, and internet. I found multiple long hairs on the bathroom floor and whiskers on the vanity. The bathroom door squeeked so loudly when opening and closing that it woke my sleeping partner. The shower door isn't sealed properly and the ensuing flooding required all the towels in the room to sop up. Finally, the internet speed test results were 7.43 down and 2.44 up — that's slower than ADSL speed. Good luck checking your email, let alone doing a business zoom. In a country with internet as good as NZ's this simply isn't good enough.nnMy criteria for a good room is a good comfort bed, that it be clean, that it has a good shower, and has strong internet. The room only passed one of those criteria. The shoddy resolution was the icing on the cake of this review. The right thing to do would have been to discount the stay.

Couldn’t sleep well. See the picture of the small window room 208 of blind next to the bed. Got woken up super early with the sunlight.nnAfter a flight disruption and an awful service by the airline, I hoped I can sleep and rest well. That didn’t happen thanks to this window with blinds that did not work at all.nnI requested for a late checkout. And I absolutely understand that it is at the Hotel’s discretion to provide one. But no empathy from the front desk at all.nnClearly, no empathy or customer service. Try to avoid this hotel better options available elsewhere.

This place was amazing. One of the best hotels I’ve stayed at. It was my anniversary with my partner and they wrote a happy anniversary card and left a bottle of wine which was super sweet. We can’t get over their desserts at room service we both had the brownie and it was absolutely amazing. The only downside was the beds were soft, however, we both sleep on a firm bed so it’s just personal preference. The room It was warm. The bath was deep, the shower was amazing, the soap, shampoo, conditioner smelled so good mandarin and rosemary. Highly recommend this place. The staff were lovely too

Directions to Rydges Latimer Christchurch with public transportation

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