Travelodge Hotel Wellington

When we first arrived, the front desk wasn't manned for long enough that a line formed. However, they more than made up for this with helping us try to trouble shoot issues with our cellphone.nThe rooms are poorly designed. We had to open 2 heavy doors while hauling luggage to get into a tight hallway that doesn't have light until you put your keycard in the switch. I am absolutely all for saving energy, but this feature actually made us spend more as we left lamps on so we could easily see when we entered. The room space didn't improve much when in, as the bed took up almost the full room making luggage tight. The walls were also thin and it was easy to hear others.nThe parking garage is shared. It was super tight to get into spots and only certain spots are designated for customers of Travelodge. Staff was inconsistent with procedures to check into parking.nLocation was very convenient.

Customer service and location of this hotel is fantastic, but the room I had was very dated and smelled musty. I did have a great view of the harbour from my room. Very handy location to centre of town and shops, cafes.

The young gentleman was nice and friendly but when he asked for assistance from his other work colleague she was crazy rude to him for no reason at all. This is no way to disrespect your colleagues like that. But the gentle was super friendly and welcoming.

Bed bugs in room 2103. Woke up at 4am and killed several of them: this was a big infestation as I was bitten all over my arms and back.nnNight manager could do nothing but move me to a separate room a floor below. The supervisor the morning after, his resolution was refunding me my stay, and covering my laundering services as I missed their in house service cut off. But it turned out he meant on a 2 night stay to refund me only 1 of the 2 nights.nnRooms have no air conditioning, just open windows. Their old carpet smells very funky and in dire need of replacement.nnDo not stay here and don't be tempted by the good location, this is being operated on a high occupancy high turnover rate with cutting corners.

Our travel agent booked a standard room for us which was tiny and claustrophobic. We paid extra for a bigger room. The room was old with no air-conditioning. You could open the windows to try and get some air but then had to contend with the noise from outside. The bathroom tiles were disgusting and needs ti be updated. You have to climb numerous steps to get to reception. Very basic accommodation and way overpriced. Would not recommend or stay at this hotel again. Very disappointing...

Directions to Travelodge Hotel Wellington with public transportation

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