Travelodge Hotel Wellington

Went in to visit family from aussie, and I gotta say the first time at travel lodge I was impressed. The location was a bit a hassle to find and park our car, but we managed to find a car parking inside the building. The receptionist was great to our family, and their room was great too. It suits them well, just a couple with a little one.

When we first arrived, the front desk wasn't manned for long enough that a line formed. However, they more than made up for this with helping us try to trouble shoot issues with our cellphone.nThe rooms are poorly designed. We had to open 2 heavy doors while hauling luggage to get into a tight hallway that doesn't have light until you put your keycard in the switch. I am absolutely all for saving energy, but this feature actually made us spend more as we left lamps on so we could easily see when we entered. The room space didn't improve much when in, as the bed took up almost the full room making luggage tight. The walls were also thin and it was easy to hear others.nThe parking garage is shared. It was super tight to get into spots and only certain spots are designated for customers of Travelodge. Staff was inconsistent with procedures to check into parking.nLocation was very convenient.

Fined $105 AFTER paying the $28 parking fee. We paid the fee, got shown where we can park: the red numbered spot, and displayed the parking slip on the wind shield. But no, fined anyway. After calling them there is no refund, got offered to appeal on our behalf with no guarantee, with a chance of doubling the fine if the appeal did not get accepted. Was told that it was “clearly stated during check in that we have to tell them explicitly for parking in the red numbered spot”, which never happened. Will not be back for sure. Good location, room and service beside the literally cost us $100 part if you don’t have a car.

Customer service and location of this hotel is fantastic, but the room I had was very dated and smelled musty. I did have a great view of the harbour from my room. Very handy location to centre of town and shops, cafes.

Great central location. Reasonable value for money. Clean Rooms. Just check that they give you what you have paid for as the arrival sheet we were asked to sign differed markedly from what we had actually paid for. Our room was cramped, featured a sloping floor in a tower block, the bathroom door was falling off its hinges, the towel rail was bent and almost off the wall and the sink had 3 huge cracks across it. There was no air conditioning which meant that we had to leave the window open, so we were woken at 5am by the delivery lorries. In retrospect we should have gone for a better hotel at a higher price point.

Directions to Travelodge Hotel Wellington with public transportation

---