Sofitel Wellington

Our stay at Sofitel Wellington was absolutely wonderful. The hotel itself is beautiful, with a welcoming and elegant atmosphere. The staff were exceptionally friendly and went out of their way to make our stay as comfortable as possible. They were full of local knowledge and pointed us toward some fantastic nearby attractions, which really enhanced our visit.nnThe location was perfect — close to plenty of activities and great places to explore, all within easy walking distance. We also thoroughly enjoyed both dinner and breakfast at the hotel; the food was outstanding and truly one of the highlights of our stay.nnOverall, we had such a memorable experience at Sofitel Wellington. Thank you to the entire team for your warm hospitality and exceptional service — we can’t wait to return!

This is an outstanding hotel. The staff are friendly, welcoming and keen to make your stay as pleasant as possible.nnWe spent a night in a lovely room and used the club lounge for happy hour and the restaurant for breakfast. All exceeded our expectations and provided a wonderful experience while celebrating a wedding anniversary.nnHighly recommend the hotel as an outstanding place to stay in Wellington.nnThanks to all the staff for making it such a pleasant experience.

Sofitel Wellington is a realatively small hotel compared to other Sofitel brand hotels. The room is small, most of the room has no bathtubs. Hotel is near parliament house and Wellington station, easy to come from airport.nRecived nice macaroons in a small sofitel leather bag on arrival, it is a special welcome gift.nRoom has view of Bolton street cemetry, if you are not happy to see cemetry outside your window, please take attention before booking.nI had breakfast included in the booking, and had dinner in the jardin grill restaurant.nI had 4 issues in the restaurant, realated to poor service and hygiene:n1. ordered ice latte and sent me hot latte, a small issue. They sent me a iced latter afterwards after I voiced it out.n2. Had fruits from buffet, honeydew melon got bad already before I took it. I got 4 pieces of green color honeydew melon and they all turned bad, tasting sour and not fresh. Pineapple appeared fresh but watermelon also looked like not fresh. I informed waitresss of the bad fruits and she took the whole bowl back to kitchen, came back with some fresh melon and informed me the whole bowl of fruits was bad. They apologized for that. After 1 hour of finishing breakfast, I had diarrhoea in my hotel room.n3. Had dinner in the fine dining restaurant, ordered 6 oysters but served me 5. I asked waitress how many did I ordered, she said yes it was 6, she would go back to talk to the chef. Then later bring me another 1 oyster.n4. I also ordered scallop as my entree, they served us main meals and it still did not come. I understand entree should come earlier than main meals. I asked the waitress is the scallop coming, she said it would come soon. When they served me scallops, waitress told me it was not ordered before. My husband heard me clearly that I ordered scallops as well.nAfter these disappointing dining services, I went to front desk and complained. Duty manager said they would waive my fees at the restaurant for today, however, I have 100USD dining credit covering my meals. So he gave me 65.7NZD discount for my room fees.nMy conclusion is I will not choose hotel at Sofitel again in Wellington. Why not ibis or Novotel if you do not expect services.

We enjoyed the most wonderful stay at the Sofitel Wellington on the weekend. The hotel is beautifully presented and wonderfully clean. The rooms have comfy beds and a luxurious bathrooms. The best part of the hotel however is the awesome staff. They are both professional and friendly. From the lovely lady who checked us in, the friendly housekeeping team, professional bar and restaurant staff and the most welcoming chefs working the breakfast buffet - all were excellent. We were lucky enough to be given a room upgrade on our arrival - which was a wonderful surprise. We can’t wait to stay at this lovely hotel in the future.

No swimming pool or sauna. No bathtub. Spilt my coffee everyday at breakfast. Asked for ice at breakfast, it never came. Asked for coffee at breakfast, it never came. Small dark room. The smallest upgrade for platinum member. The hotel is worn around the edges. More like a 4 star hotel dressed up in a mini skirt.

Directions to Sofitel Wellington with public transportation

---