Novotel Wellington

I had an absolutely lovely stay. The team were kind and we had fun little banter. They carefully held my bags for me in the locked cupboards both before and after my stay. The rooms were clean and comfortable, the breakfast was delicious and very filling.

The positives were the staff, friendly and helpful. Great housekeeping team too. A short lift ride down to Lambton Quay - so great location and good views from the rooms.nBut the hotel is tired. The elevator area from the car park was horrendous. One of the lifts out of order and the lobby full of pallets and other material. The breakfast room was over crowded for the volume of guests. The rooms had interesting decor white curtains with red splashes!. Lots of maintenance needed. Rusty metal parts in the bathroom, toilet roll holders falling off the wall. Just generally really tired. Beds extremely soft - too soft for me. The internal lift to the rooms was not secure - no key card needed to access the lift to get to hotel rooms. Wouldn't stay again sorry!

Always a great place to stay. Comfy beds, clean rooms. Handy location to Te Papa museum, Oriental parade, Gym is small but well equipped for a workout. Restaurant food is good Room service menu seems to have changed recently and doesn't offer enough options.nI enjoy staying here nothing is ever an issue and staff go out of their way to help.

We stayed here for the weekend whilst visiting for my lovely godmother's 50th wedding anniversary party. The Novotel was a welcome base. Great being able to walk straight out onto Lambton Quay. A little Countdown supermarket within a stones throw as well as everything the CBD has to offer. A quiet, clean room and the best bircher muesli ever for breakfast. Friendly staff encountered. One of whom I asked how the hotel was getting on. No big displays of flashy bravado in his honest response. A pause and then he explained things had still not recovered to pre covid time but the hotel was coping. I felt like giving him a hug. Reading all the reviews I think everyone forgets there are real people behind these seemingly big invincible industries who are working hard. We need hotels like this. They employ alot of people and are a treat for visitors like us. We'll be back and will recommend your establishment to others.

The rooms are nice and the beds really comfortable.nnThe breakfast is good with plenty of options.nnOnly downside is the location, itis difficult to get to and to go anywhere you need to find a back route and stairs to get to go find restaurants to eat out.