Ramada by Wyndham Wellington Taranaki Street

Had a fantastic stay here! The front desk staff, especially the gentleman who checked us in, was absolutely amazing, so helpful, friendly, and positive. He assisted us not just with check-in but also with directions, local recommendations, and anything else we needed. Truly great customer service! We need more people like him in customer service.nnThe room was neat, clean, and fully self-contained with a hot plate, utensils, and even a dishwasher. The bathroom was a bonus too, equipped with a washer and dryer, perfect for doing laundry before continuing our travels.nnThe location was absolutely spot on, so many cafes, restaurants, and fun spots within walking distance, including vibrant Cuba Street. As a tourist, I couldn’t have asked for better!nnParking was very convenient as well, with ample safe paid parking at the hotel and plenty of street parking options nearby if needed.nOverall, excellent value for money with all the amenities you could need, ideal for both short and long stays. Highly recommend as my stay here was nice and comfortable.

Excellent customer service - nnI had a disappointing experience at a nearby hotel today - online it looked upmarket - and priced as such - but it was budget in reality - small, average quality kettle - mine stopped working, no air-con, poor ceiling fan. It was superficially good, however, after two days the limitations were stark.nnI wanted to leave this hotel to find somewhere more appropriate, comfortable & and relaxing to end my stay in this beautiful country.nnI walked a few minutes to Ramada, an internationally respected brand.nnWhile a large room - suitable for remote working - was not available on short notice - the manager was fantastic.nnHe listened and empathised so genuinely that I wanted to publicly recognise his commitment and care.nn[NOTE : I have not rated the rooms as a large one was not free at short notice. Howver, all guests interacting with the Manager for the time I was there seemed friendly and certainly did not raise any complaints.nnIt is all too rare in this era of impersonal or non-existent service to have your mood improved inba hotel foyer!nnThank you for listening, showing genuine empathy and real local knowledge.nnThis commitment to customer service and being an ambassador for the best of Wellington is what I love about travel.nnI also liked how the hotel obviously attracted diverse and interesting guests - local & international - couples, solo travellers, people staying for a few days or a week.

Excellent, central location. Massive, well-equipped room. The kitchenette and laundry in the room were a great bonus. The bed was very comfortable. The staff at reception were friendly and helpful. The hotel parking seems to be a bit of a nightmare - $35 per night in a car stacker. I parked on Vivian Street just outside the hotel. The car was safe. You need to pay until 8pm although most of that time I was out so didn't cost much then it is free overnight.

No complaints here. Our studio apartment was clean and quite roomynThe ensuite has a washing machine and drier as well as a good shower and shampoo/conditioner. The bedroom space and kitchen area were pleasant and big enough for two. The windows don't open but the air con worked.nThe hotel is close to Cuba St and Courtenay St and within walking distance of the Golden Mile and Te Papa.nThe hotel is a great base for exploring Wellington eateries and surrounding suburbs and coast.

Not luxurious - but is comfortable & functional.nnRoom - Stayed in One King Bed Apartment, Room 311, payed $361.81 for 2 Nights via Booking.comnCorner room facing the main road so there is street noise. Well-lit spacious room, reasonable size but very poor use of space.nBedroom is separate from lounge with TV so can't watch TV from the bed. Kitchenette is very decent in size for small meal preparations, includes fridge, dishwasher, cook top & basic crockery, cutlery & cooking utensils. Extremely comfortable bed, pillows & bedding.nHuge bonus is having your own washing machine & dryer in bathroom.nThe shower drain did Not drain well so had very slow showers to allow water to drain & not overflow outside of shower box.nnLocation - Hotel is within easy walking distance to cafes, restaurants but not central to downtown. There is a bus stop right outside main front entrance nnCleanliness - Room cleaning is poor. Carpet didn't appear to have been vacuumed properly especially at the corners & along the walls. Crumbs & lint on the floors, & crumbs in cutlery drawer. Dusting doesn't appear to have happened in at least a week as very noticeable dust on light switches, power points, coffee table, washing machine, fridge, microwave & shelf, toilet paper roll holder. TV remote was absolutely filthy so gave that a good wipe down. Stainless steel heated towel rail not clean with stains & water marks. Noticeable dust, lint & hairs on bathroom floor & skirting. Kitchen rubbish bin is dirty & well overdue a proper wash under running water both inside & outside of bins. Exterior of kettle needed a good wipe down. Dishwasher hadn't been emptied & food still on cutlery.nnReception - staff aren't rude, but also aren't welcoming. They will only greet or acknowledge you if you initiate the chat, otherwise most of the time they are occupied on their phone or computer/paper work.nnRecommendation: need at least 2 luggage racks, 12 hangers, a dish rack for those who still wash dishes.nnI'd potentially stay again if I had nowhere else to stay, but would not recommend.

Directions to Ramada by Wyndham Wellington Taranaki Street with public transportation

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