Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
+5 Starts for helpful, customer focussed staff.nnThanks to the helpful manager/staff late on a Friday night, resolved a booking error I had made and ensured my stay was 5 stars. When self-parking, a staff member got my attention and helped to find a top parking spot.nnWill be back - staff are the greatest asset - the quiet, well kept room was a bonus.nnIf reading this review looking to make a decision, perhaps looking to save a little - dont hesitate to book. Includes considering parking options, this is not an issue at Rydges Wellington.
Absolutely LOVED our stay at The Rydges. From reception, amazing service. Spa, Sauna & Pool very nice. Rooms were great. THE RESTAURANT SERVICE WAS UNMATCHED. We felt very taken care of! Thanks Rydges Wellington team!
Cannot recommend at all. Parking is half a kilometre away and we have to move the car in the morning. The room is clean, but the bathroom sink is cracked, the door is damaged and no-one is answering on reception to lodge our concerns. Had to wait for our room, then had to wait ages in the bar for a drink - staff member did apologise for the long wait, saying he was the only staff member on who could make cocktails tonight! Worst hotel we've stayed in while in New Zealand, can't wait to leave.
Good location to the ferry terminals. Although car parking was a short distance to the hotel. Breakfast was great with plenty of choice and replenished quickly. Room was good, the double bed was too soft for us. Had a view of the harbour. Even though there was a small hobb, there was no cooking equipment. Recommend to stay if you need an overnight before or after your ferry journey across Cook Strait.
Quite up and down for each of my 7 colleagues, across the 7 rooms we had booked. For me, it was ok, but things like stone cold $35 hot buffet breakfast due to the heating elements not being turned on, not replacing tea supply in room, no soap, not emptying room bins when full, problems at check-in. Overall, not too bad, but too many small problems throughout our stay