White Cross Ascot 24/7

I went to White Cross Ascot with tightness in my chest and was seen quite quickly by Dr Lucien. Absolutely lovely, caring medical professional who listened and organised blood tests, an ECG. These were done by RN Faye who was also gentle and advised me that one test could be done at the clinic in 15 minutes and I would then talk to the doctor. Later that evening I got a text that all was well.nSeveral days after I was called to advise me that one blood test was very slightly below the limit.nVery impressed and happy with the service.

Dr Lily Shue last night, and the nurse I didn’t get the name of, were excellent in manner and speed and understanding my problem, and suitable gentle solution.nnOf which I cannot claim Auckland Hospital would give me in a million years.nnI am very pleased with my care, and the pricing, even though not free compared to Auckland Hospital, is worth it if you want to be treated faster, and with dignity.nnThanks

Just went for my bay’s temperature. The thermometer there was not accurate. I took my baby’s temperature just before the nurse called me which was 38.4 but the nurse took my child’s temp was 37.3. How come? So I went to Chemist wharehouse to buy a Braun digital thermometer and proved the white cross was wrong.

Considering the nightmare time of year with most doctors shut down, the service we received was unbelievably good. Dr Nikki was so thorough and I really thought she went the extra mile to check my daughter was getting the right tests and had the best review of what the next steps were- she listened , she took her time to ensure all the right tests were undertaken and having been in the hospital system with my daughter a lot in her younger years I was so impressed by the care Nikki and the nurses gave us. Outstanding!!

Worst experience ever. First of all not to be rude but the OLD lady receptionist was extremely freaking rude, I don’t think she should be working here, patients are already worried and her attitude, the way she talks, all of it was unacceptable. You took 280 dollars + $55 for an ECG ??? The nurse was ok didn’t smile. But the wait ??? It was more than 4 hours and we were told that 2 doctors were present but saw only one working! This is unprofessional and I believe this place shouldn’t be called urgent care … there was no care whatsoever. Some with high BP should be looked after. Please stop taking our money, and start working urgently rather than making us waste our precious time and money and energy. I would have talked back to the rude receptionist but due to her age I held back. Hope no one is in the position to go here pls find some other place. NZ do better with your healthcare system.

Directions to White Cross Ascot 24/7 with public transportation

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