Greenlane Medical Specialists

The nurse was nice and patient, but the reception service was terrible!nAfter my gastroscopy, I asked them to prescribe some stomach medicine for me. The receptionist Victoria arrogantly said that there would be an additional charge of $60 for the prescription. I mentioned that other specialists prescribe medicine for free after consultations or exams. Victoria replied that just because those specialists are nicer, however their doctors aren't as nice and there are no free prescriptions here. She even told me to go see other specialists in the future. Her tone was arrogant and her attitude was terrible. For a healthcare institution, I have encountered doctors and nurses were all nice before, so it is hard to imagine someone as unprofessional and rude as the receptionist Victoria.nShe definitely deserves a big bad review!

Really friendly & professional staff, top marks for both Aimee & Winnie who eased my anxiety prior to the procedure. Dr Derek Luo made the procedure extremely seamless. My appreciation goes out to the amazing team along with how clean the facility is. Great experience all around!

No problem with Doctors and staff. The reason for rating is that they do not have basic facilities like parking for the patients from clinic. You have to park at a public car park. Do not expect this when this is a private practice with top end charges for consultation and procedures.

The call center staff attitude is really rude, unprofessional and lack of care! I called today for opinions, and her attitude shows she doesn’t care at all, reply the questions with uh-huh multiple times! Even when the call finished, she just hang up the call without saying anything!! So disappointed even before I go! Not recommended this place at all! There’re so many specialist in town, if they keep continuing this kind of service, that’s gonna be the end of business!

Absolutely professional !!!nnJust had my Colonoscopy and Gastroscopy, perfect experience, ZERO pain, Thank you so much Dr. Judy Huang.

Directions to Greenlane Medical Specialists with public transportation

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