The Warehouse Sylvia Park

Found the F&F hot wheels set here overall ok just the same as any old warehouse it’s big. I think they should keep a bit more stock of everything

I took a passport photo for my daughter today noon. I have specifically said its for passport renewal. The staff took a photo and said it will take 40min to an hr. In the meantime she sent a soft copy. After 40mins when I went back. She said the photo was blurry while printing and need to re take it. I agreed and re took. Again waited for another 40mins. I have collected hard copy. I have asked the staff to send the new photo again as a soft copy as it is for passport renewal process. She said will do it in sometime.nThis was told to me between 3:45 to 4pm.nIts now 10pm. I have also sent an email to send a recent photo. I still did not receive any response to it.

Bought three items and paid without checking the invoice.n1. Bath Mat Vienna: special price yellow $7.00. Normal price: $13.00 Charged $14.00n2. Bath Mat popcorn—special price yellow. $13.00 Charged $22.00n3. Lightweight Duvet Inner-price $49.00 charged. $29.00nThe last item was bought for a third party.nDisplay, staff courtesy, and customer friendliness are all excellent. But this error needs to be fixed, as I am not the only customer who overtrusts the 'Warehouse.'

I am very disappointed with the level of customer service. When I visited, I politely greeted the staff, but they did not acknowledge me at all, no response, no eye contact. I had to repeat myself just to get their attention, which made me feel ignored and uncomfortable.nnIn addition, their attitude was not welcoming or helpful. Basic manners like greeting a customer or responding respectfully seem to be missing, which is not acceptable in a customer-facing role.nnAnother issue is the phone service. I have tried calling multiple times, from morning till afternoon on different days, but no one ever answers. This is extremely frustrating and unprofessional.nnOverall, I am really not happy with my experience. Customers deserve to be treated with respect, and I hope serious improvements are made.

Although I've always liked shopping at the warehouse, I must confess there is so much scope for improvement. Their store at Sylvia Park is massive and more or less caters to all your needs. However, I have always felt this stores is understaffed. Although most of the staff members are extremely friendly and helpful, there have been times when I've struggled to find anyone handy for help. I also don't see many promotional offers or customer engagement activities coming from this store. The men's clothing section could have more variety. Some of the products look overpriced for the quality in my opinion.

Directions to The Warehouse Sylvia Park with public transportation

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