The Warehouse Ormiston

Jako was an exceptional team member who went above and beyond to help me find exactly what I needed. His customer service skills were outstanding—professional, attentive, and genuinely focused on ensuring a great experience. I highly recommend Jako for his excellent support and professionalism.

I would like to praise Regan at The Warehouse Stationery Ormiston. What a credit to his job. His customer service is exemplary and he deserves a 5 star rating. He organised me some empty printer paper boxes, which he phoned and left a message on my phone. Very impressed.

Yeah avoid this branch. They are a big waste of time. Don’t know how to do their job nor communicate. Came for an order collection once and got told they didn’t have the item and it was coming from Nelson. Came the next week to collect a different order and waited 15 minutes for neither of the two staff to be able to figure out how to do click and collect on their computer. Can’t even apologise either. Wasted my time, made me late, and didn’t even get my order.

Krish is super star! He helped me to select my product and gave me appropriate information. I hope his boss gives him a pat on his back for proving good customer service. I hope other employees follow same practice.

I would recommend going to another WS store for printing if you can. This branch is grossly understaffed - on one occasion there was a sign that said services were unavailable for another 2 hours. Then there was just one staff member working with an absolute lack of urgency serving a queue of 7 people - I waited for half an hour just to be served. When I finally got there, I was told that my job couldn't be completed right away as there was an issue with the printer. Come on guys, you can do better.

Directions to The Warehouse Ormiston with public transportation

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