Domino's Pizza New Brighton

Guttered. This used to be our go-to pizza place every week. Past 3 orders have all been wrong. It's difficult when you have people who can't eat certain foods. We can't be bothered driving all the way back anymore.. We won't be coming back, this is getting beyond ridiculous to keep making wrong orders.nFYI The door really needs a clean.

Beef and Bacon burger pizza came without pickles despite the online photo and the ingredients list stating they were still a part of the pizza. When I called the store the lady that answered told me “they weren’t a part of that pizza anymore” despite the menu not having been updated. Not good enough.

Ordered the cookie dough stuffed cinnamon bread, 8 pieces I ate 2 before pic. Box was a decent size so I expected the portions to be good, but instead they were tiny. Taste nice, but not worth the money $8.50.

Wouldn't take a phone order without me paying 1st which was annoying and inconvenient. Shop smells like rubbish it is dirty and the staff are rude I wouldn't recommend

Not the best experience. 2nd time around have had a hassle with the store. Wouldn’t say the store staff. But the driver.nnDriver delivered the pizza at 7:59pm the actual delivery was meant to be 7:38pm but the driver had to make a delivery along the way, which is cool.nHowever, the first delivery seemed to take 20mins the tracker on their website said the driver was at the first delivery… after refreshing the pages a few times… it showed he was there at the first delivery.. didn’t pay no mind as I know website gets a bit glitchynThe driver got to my address, contact less delivery. As I requested it. - but the driver knocked on the door, didn’t wait for us to open the door and quickly left.nnOnce we opened the pizza boxes, the supreme pizza was a full pizza and the other two pizzas… weren’t. There were 4 other slices missing from the two pizzas. - quickly called the store, who advised that the pizzas left the store as full pizzas. The store person contacted the driver.. and the driver said, no I delivered full pizzas. - this is a liennI told the store person, no… he has just delivered the pizza and now I’m calling you. I said, we have received two pizzas that are missing four other slices. The driver turned up to the store and the store person asks the driver again… and the driver said.. no I delivered full pizzas. I said, no that is not true.nWhile the store staff gave us store credit that won’t use as we don’t really order pizza much.nnI ended up getting in contact with domino’s NZ who have since passed on the feedback to the local area manager and higher management. Sent pictures of the two pizzas and showed what possibly looks like someone has taken a bite out of the crust.nnI’m more annoyed at the fact that the driver has made us out to be liars when we are not lying.nAlso, because someone else has touched the pizza before it was delivered to us, this is a breach of domino’s contact less delivery due to the pandemic.nnHad to throw away the two pizzas that were missing four other slices. Due to bloody covid. & breach of their contact less delivery. - plus had to reheat the supreme pizza cause it was stone cold when it was delivered.nnNot cool. Don’t appreciate been made out to be liar either.

Directions to Domino's Pizza New Brighton with public transportation

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