Cordis, Auckland

My stay was fantastic and I'd say this is one of the best hotels in auckland. Every single member of the staff there was professional, attentive and accommodating, particularly the staff working in the lobby bar/restaurant. The rooms were fantastic and beautiful too.nOnly one gripe was that the lamb cutlet at that restaurant took more than 35 minutes to arrive and tasted quite mediocre, but the staff offered me some peanuts to tide me over as I waited.

We loved our stay here last week we stayed for a few nights and had access to the Club Lounge and the Eight Restaurant. Food delicious and expertly presented. The pool was brilliant and the gym well equipped. Service five star from the moment we walked in the door and checked in to the time we left with the wonderful concierges thanks so so much for our amazing stay we will be back

Took my partner here as a surprise for her birthday. We flew in from wellington and were greeted with such welcoming arms.nnThe staff and support were excellent, I didn’t have a bad experience at all.nnThe rooms were set up all nice and they were kind enough to upgrade us free of charge.nnlooking forward to staying here again !! :

Cordis Auckland is a beautiful, luxurious hotel, spacious and spotless rooms, and fantastic amenities like a rooftop pool, spa, fitness centre and great dining options. The location is central and convenient, and the staff are friendly and professional. There is a complimentary vanbus goes to the city everyday for convenience.nnOnly negative comment to say about the bond about 200$ take when checking in, and I think it is pretty inconvenient specially when you pay with different currencies.

I recently stayed at the Cordis and I have to be completely honest by saying there was a significant issue at check-in. But rather than focus on what was a negative experience, I want to mention how impressed I was by how the Hotel Manager, Sunny, handled it. She was an absolute professional who genuinely cared about making things right and the kind of attentiveness and grace she showed under pressure didn’t go unnoticed by me.nMy actual accommodation and stay itself was faultless; the room was pristine and comfortable, the bed was like a cloud and the food - Genuinely exceptional. Every meal was a highlight and you can tell the culinary team knows what they’re doing. The whole food and beverage operation is firing on all cylinders and was absolutely Chef’s Kiss.nnTo be completely transparent, my experience at check-in had the potential to make this a 1-star review and never return to Cordis again, but given how exceptionally well Sunny handled the situation, I’m leaving a 5-star review in the hopes that the entire team will embrace this as an opportunity to learn and grow from what happened because here’s the thing.... just because you can’t see the battle, doesn’t mean it isn’t being fought..... and what matters is how you respond when things go wrong. Sunny showed me exactly what genuine hospitality and care look like.nI truly hope the team can learn from what happened.nnThe Cordis has something special in her.

Directions to Cordis, Auckland with public transportation

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