Cordis, Auckland

This hotel has lots to improven1. House keeping came with wrong order asked for razor at 1pm but came with shaving cream WITHOUT razor after 30 mins and you can't reach them from 2pm to 6pmn2. Breakfast restaurant staff insist my room had consumed breakfast when it's not true. The gentlemen was frowning and frustrated why my room card only reflects 1 person which is not within my control we had 2 club rooms meant for 4 and only 3 pax staying. No greetings and only frustration and grumbling from the restaurant staff. Bad way to start my morningnnHowever I'm giving it 5 stars as I'm fortunate enough to meet 2 person who helped and assisted me from check in to check out with a big genuine smilenn1. Nicky or Nicki - you can see her everywhere at the lobby. She promptly assisted me with my luggages, shared information about where I can park my car and how the hotel can assist with parking while checking in and transportation to airport.nI saw her at check in, she greeted us when we came back at the main door with a smile and also send us off the next day with a big smilenn2. Ryker - he was so meticulous during the check in process, sharing all details about the hotel facilities and amenities and trying his best to get my room request. Upon check out, he's busy helping to weigh our luggages multiple times with very precise record of each luggage weight, while checking us out. We were grateful we got Ryker in the queue for both check in and check out and his great assistance and professionalism.nnBig thanks to Ryker and Nicky for making our stay in Auckland lovely.

Absolutely incredible stay! My partner and I came for our anniversary and the room was set up beautifully, with a dessert waiting for us and a congratulatory note. The staff were super helpful and the service was amazing. The spa and heated rooftop pool were awesome but the thing that stood out the most was how far the hotel went to make us feel special and important. Definitely worth the price!

Start to finish, the cordis staff made our stay enjoyable. Valet parking, very professional even when i couldnt locate my ticket straight away, they were great. Concierge great customer service. Highly recommend the Cordis hotel. We stay the night for my partners birthday and they made it very special. 10 out of 10.

Cordis, Auckland is at a very convenient location. It is within walking distance to the heart of Auckland and various restaurants.nnThe room is comfortable and modern, although there are some wear-and-tear issues but not a concern.nnIf valet parking is not preferred, there are parking lots nearby with various overnight or short-term multiple days parking options.nnThere is also a shuttle bus available to get to the city centre.nnWe did not experience other amenities and facilities of the hotel but heard good words about them.

We just had our son’s birthday Red Panda high tea with summer high tea in this hotel. Can’t say thank you enough to the staff especially Kirsty for making our son’s birthday super especial. All staff especially Kirsty was so warm, welcoming & friendly & respectful to us & our son . She treated our son like she knows him for long and made him feel so especial and proud . Had the best time ever tonight . Appreciate you . Highly recommend this place!

Directions to Cordis, Auckland with public transportation

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