Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland may not be a brand-new property, but it is exceptionally well maintained and managed with real care. From the moment we arrived, everything felt organized, welcoming, and professional.nnAt the reception, we were warmly greeted by Yuika, who deserves special mention. She was genuinely kind, polite, and incredibly helpful throughout our stay — always smiling and ready to assist with any request. Her hospitality truly set the tone for a pleasant experience.nnOur room was clean, spacious, and comfortable, with a great view of the city. Everything was in perfect working order, the bed was very comfortable, and the housekeeping team kept everything spotless.nnThe hotel’s location is also excellent — right in the heart of Auckland, within walking distance of major attractions, restaurants, and shopping areas. Despite being in the city center, the atmosphere in the room was peaceful and relaxing.nnOverall, Crowne Plaza Auckland offers great value, professional service, and warm hospitality. It’s a hotel that understands how to make guests feel welcome. Highly recommended — we would definitely stay here again.

Location is nice, walkable, and close to other attractions like the casino, weta workshop, sky tower, and spas. There is however construction and the area is quite hilly. So a long walk could be quite taxing, but uber pick up and drop off is easy.nnThe staff here was great and deserve 5 stars from check in to room service they all did their job well and were friendly and helpful.nnThe room was spacious and comfortable. I literally melted into my bed. The extra furniture was comfy and the business desk had a great view to the ocean. I could even see the sky tower from my room! The 2 issues I had with the room was: 1. The chromecast had a few issues and the TV itself kept timing out to a Screensaver with the audio still going and this irked me while just trying to relax. 2. The overnight food menu needs better options. At least add the burger to the overnight menu. The pannini wasn't great and for breakfast the omelet dish was way overpriced for what you get. Also, the fries are just ok. In my opinion this menu may need an overhaul.nnI give 4 stars because I've stayed at 5 star hotels that garner no complaints, so any issue here takes the fifth star away. I would stay here again and recommend it to anyone liking for a good hotel in the cbd.

Stayed at the hotel for 6 nights, it was an amazing experience. The location, room, the view, the breakfast and staff all were beyond our expectations. The supervisor at breakfast for 5 days was Jubish Baby. He was so kind and friendly, made us feel so welcome and taken care of every morning. On the 6th day he was on leave and his absence was really felt. It's people like him that make a stay truely memorable. Highly recommend!

What a wonderful place to stay have already been recommending to friends and family.nThe breakfast buffet went above and beyond our expectations and the staff were super helpful and professional.nThe beds were super comfortable and the room was clean and had all we needed. The welcome on the television was an added surprise. The key card was super easy to use and parking was value for money and easy to get to the hotel. You guys are doing a wonderful job especially while working through some major renovations which we were communicated about before our arrival.

Another great weekend stay at the Crowne Plaza Auckland. As a regular IHG visitor, their service, rooms, cleanliness is second to none and the buffet breakfast and coffee is a favourite. Always a pleasure, their newly refurbished rooms, lobby and restaurant are awesome! Can't wait till they are all complete. Their executive lounge as an extra addon is great too with fresh canapes and beverages in the evenings. Will definitely be back to stay again soon!

Directions to Crowne Plaza Auckland, an IHG Hotel with public transportation

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