Chemist Warehouse Onehunga

Worst shopping experience - extremely rude manager:non 8 Dec at 2.43pm, when I was looking for a product, a bottle nearby Difflam Plus sore throat spray fell and broke, due to the cramp shelfing of the products. The manager at the time rushed towards me asking me to pay for the broken product in a rudest way possible, and shouting at me 'you broke it, you must pay'. They forced me to pay for the broken item even though I believed it was an accident and not my fault. Had it been placed properly in the shelf, the accident would never happen.nAttacking customers to pay for an accidental broken item and shouting at them only for $23.99, I'd say disgusting manner of handling things.nVery disappointing experience.

A busy store but with terrible protocols which do zip to focus on customer service. I went in to collect a script, waited ages because of a queue, got told I had to pay for one of the items which is completely fine, I wasnt allowed to take the item and pay on the way out, no, I had to then walk to the front of the store, queue again to pay and then walk back to the prescription area and queue for a 3rd time all because why? They think I'm gonna run out the store? Boxing it in a security box or having a till at the prescription counter aren't options to provide good customer service? So fricking annoying which is reflected in my rating. The finger to chemist warehouse Onehunga!

CW Onehunga - I called at 9am on Sat 27 Sept as I wanted to check if they had a product instock. No one picked up the phone on retail line so after ringing for ages, the call was picked up by dispensary staff, he said he would transfer my call to retail staff, so the phone continued to ring then someone picked up and hung up. I called back retail line, same thing, rings for ages, no answer, went to dispensary then a lady picked up. I asked her why the call was hung up last time and instead of apologising, she started telling me off as if I had done something wrong, she claimed her staff are new so dont know how to use the phone, and when I tried to ask her about the product, she cut me off again. I called back and this time call was picked up by a an Indian lady who apologised for other staffs behaviour. CW, what sort of people are you hiring who turn up to work at 9am and are rude to customers. Maybe your staff dont want to serve customers. Not great customer service if you treat your customers like this st 9am when you open your shop. Do better.nnPS... after reading other reviews, it seems the branch needs better customer service staff and management.

The convenience of Chemist Warehouse Onehunga is the parking. It also tends to stock a wide variety of items which is convenient. I cannot say that prices are good across the board. One should do a price check/ match . It’s also rather busy and impersonal

It sucks, in stock when i saw the product but when i went for the purchase they don't have a stock i went 4 chemist warehouse in 2 hours but no one had in stock just online showing the stock, shut the door close we doesn't need store like thisnEven when i went to the pakuranga store they told me onehunga have stock of 6.. but when i went they told me go to the pakuranga what a Joke even they don't know but they working for same company they deserve only 0 star but i don't have option

Directions to Chemist Warehouse Onehunga with public transportation

---