Chemist Warehouse Henderson

Oh no Chemist Warehouse - what has happened to you?   Multiple orders recently have had items that were cancelled as not available and that is when I was actually able to get to put something in my cart for delivery.  Too many items are In Store only and Henderson store seems to have no stock at all.   Recently looking for a reasonably priced fragrance to click and collect but gave up after first 25 yes that twenty five items were not available in Henderson.  Please can you set up your website better so people can select their store or for delivery then just show what is available.  Just cannot be bothered trolling through to not be able to shop.  Emails to customer service go unanswered.   Sadly there is now more competition who are much more efficient and have easier to use websites that I will shop with in future.

Have been helped by the wonderful Charlie numerous times. Very approachable, always friendly, welcoming & helpful. However the cashiers are quite rude, especially the elderly workers. Young staff at front counter are usually a delight.

Great customer service. The staff who wears glasses and I saw him every weekends only he is such a wonderful person. He assist me and always offers assistance. I think if i remember it right his name is Carlos he is a Filipino as well. Kudos to him and to all the staff of your branch in Chemist Warehouse Henderson goodjob!! 5 stars for you guys!! I commend Mr Carlos

Absolute nuthouse, pharmacist, gives me half of the prescription then tell me to wait for 20 mins for the rest, which I did then tells me naa go and get a prescription, had this conversation 3 times to 3 different people. Nuthouse circus. Not worth the stress, obviously they value money over people. Tried my best to explain but then they are always right and deaf to any explanations

We came in and brought a hand brace. The velcro on the brace was wearing within 3 weeks of purchase Yes, less then one month!. The manager or head chemist spoke with us and it just seemed from the get go he was just trying to find a way to justify denying us a swap to another one with better velcro Yep, didn't want a refund, just a new one that worked.nnHe even made my parter put it on and try to replicate it. This was quite shocking as we felt like we had to go to extreme levels just to swap the product. While we were there he got a new one out of the box and it performed much better. That should have been all the proof/testing needed to access the situation.nnHe kept going on about his losses and having to approach the supplier. Well sorry that's not your customers problem and as unfortunate as it is, that's what business write offs are for. If a product is faulty within ONE MONTH there should be zero issues as legally consumers guarentees act protects consumers up to 1 year. + extra in some circumstances.nnPretty shocking service, money hungry and has no thought towards the customers.

Directions to Chemist Warehouse Henderson with public transportation

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