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Secure Parking - Chinatown Car Park

  1. Fortitude Valley
  2. Carole Park Parking

Reviews, get directions and contact details for Secure Parking - Chinatown Car Park

Secure Parking - Chinatown Car Park
"Car park close for site redevelopment from 17/04/21"
Address: 31 Duncan St, Fortitude Valley QLD 4006, Australia
Phone: 1300 727 483
State: Queensland
City: Fortitude Valley
Zip Code: 4006


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
1 hour wait time on emergency support on the phone that's a disgrace. How many carpark do you have. How many staff do you have doing calls. No where near enough. No hungry thieves steer clear cheaper options in Chinatown. That are reliable. And have CUSTOMERS SUPPORT!!
Parked here o 21/3 and the lift is out of order so had to use the stairs to get to the ground level and later to get back to the car. Am guessing 3/4 of the population of the Valley have urinated in the stairwell and the cleaner believes airing out is the best form of cleaning. The smell has taken at least two years off my life and is still entrenched bin my nostrils. Just a disgusting effort. Nothing better than paying a premium price for something so far from premium it is not funny. Good luck to anyone who parks here as the parks are so small, driveway is narrow and the smell can cause irreparable damage to your lungs, eyes and clothes.
Went for lunch and was expecting the restaurant would validate for parking but turned out it was for dinner only so we had to pay for the 40 min we parked and it cost us $38! What a rip off! On top of that, the lift wasn’t working making us climb stairs from floor 4 to ground and back, plus the stairwell stank like urinal and vomit, plus the pay station was dead on ground level outside. Not happy with the price, and even worse with the lack of maintenance. Be careful with pricing parking guys! Definitely a lesson learnt!
I've never been to a 1 star carpark until I parked here. It smells like pee! The ticket machine had no tickets left so I had to call the support to open it and it took another 15 minutes to get them to print a ticket out. The machine didn't even accept a credit card for another customer. I recommend avoiding this carpark.
Prices are really expensive and their pay station doesn't take phone tap payment. Also it said it takes cash on the screen but it actually doesn't. I was waiting for my card to come in the mail as the last one was lost and I usually can pay anything with my phone or cash but the pay station didn't accept that. I had to call up to sort it out.
The payment thing said $16 for the 50 mins I stayed so I put in my card and it says $16.40 taken... Nowhere was I warned of additional surcharges. Have a 1 star review because you have the audacity to charge me 40c more than you said you would when I put my card in - which is very illegal.
Horrible company. Fail to inform regular monthly car park tenants that the car park will temporarily closed. Irresponsible people! Have to arrive home to see that the car park is closed! 50% of the time that I park there, the elevator was never working. Horrible and definitely do not recommend to anyone.
Why would anyone on earth pay $15 park for nothing? We went in to check out a resto to dine in, it was closed, we headed back to the carpark straight away, just stayed literally 2-3 mins in there. As we are about to pass through the boom bar, we inserted the ticket back assuming there's a grace period. Shocked when i saw the screen asking us to pay $15, i have rang the gate person and explained the situation thinking there was a mistake, know what the lady advised? I have to pay what the system asked me to pay coz A FLAT RATE IS A FLAT RATE. well im not stupid and im not gon spend a single dime fo nothing you RIP OFFS! Be careful fellow customers/consumers.
I tried to use the pay station it said $5. But would not accept money.. so i went to the gate it said $23.57 for 20 min parking .. omg this was a complete rip off. Cheaper at the airport.. that says something. i will definitely never park there again or recommend any one to use.
What a rip-off. Do not park here except in extreme circumstances. Massive sign states $9 parking after 4pm. We stayed 2 hours and were charged $15.38. They said their advertising was legal as usually it's $9 for 20mins and the sign is to indicate that the $9 is for the first 30 mins although it doesn't say that - unless it's in very small print.
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Secure Parking - Chinatown Car Park map

Directions to Secure Parking - Chinatown Car Park with public transportation

Wickham Street near Little St 110 meters
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Ann Street at Valley Island 110 meters
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Wickham Street near Gotha St 140 meters
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Ann Street at All Hallows 160 meters
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Ann Street at Valley Island 170 meters
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