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Reviews, get directions and contact details for Secure Parking - 480 Queen Street Car Park

Secure Parking - 480 Queen Street Car Park
"Car park entrance located at 391 Adelaide Street. After hours pedestrian access is available 24/7 via lift near the ground floor lobby, at the bottom of the escalators on Queen Street. Customers may be required to leave keys with valet staff upon parking. Suitable for vehicles up to maximum height of 2.30m"
Address: Red Cross Blood Bank, 480 Queen St, Brisbane City QLD 4000, Australia
Phone: 1300 727 483
State: Queensland
City: Brisbane City
Zip Code: 4000


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
Absolutely disgusting, the website and the signs were extremely misleading. I parked for half an hour just to run upstairs and collect some headphones only to be forced to pay $41 at the gate to get out. This was after looking online and seeing that it would be around $13. On top of this, customer service was appalling. DO NOT PARK HERE!
Do not park here if you actually want a car park. Do not book online for this car park, book at Cathedral Square instead. There must have only been around 50 parks, some of which had reserved signs, so we had to leave. If you went down lower there were hundreds of tenant parks being unused on the weekend. Tried parking in one of these as we had no other options and the lifts could not be used without an access card. Worst car park I have used in Brisbane.
Staff were helpful and as I was an early bird check on I actually got a dedicated park and didn't have to leave my keys with the staff.
only giving one star because we eventually got out. car park doesn’t take apple pay or cash!!!!! what kind system is that!! once we realised there was no apple pay option we walked 500m to the nearest atm only to come back and find out there was no option for cash. absolute screw around. ended up spending more than an hour in the carpark trying to get out at 10pm. we eventually got out by paying over the phone.
One of the worst customer service teams encountered. To be in car park management and have no idea about sites, especially disability access, very poor. Sad that there is not many options, or they would have lift their game.
Even 1 star is way too much. Parked our car for an hour and were charged $57 where it says "from $3" on their board outside of the building. Worst car park experience I ever had. Rip of, Rip off, Rip off...
Have sent 3 requests over 3 weeks to review the price paid for parking my motorbike and have yet to hear from customer support, yes I made a mistake but customer service is lacking
Online booking signup process is poor. They email you the code instead of SMS causing hold ups looking for code in email. The keypad at entry is poor. Also over weekends there is one lift that works with no signs telling you which is the lift that “works”. Overall a poor experience.
Great parking with reasonable pricing for $30 a day.
I was late for 1 minute and was happy to pay but the machine did not accept my card. I called and asked to let me go as its only 1 minute and I had cars behind waiting for me. Lady was saying I should give them my phone number, so it was taking a long time. It was not my fault that their machine was not working. The lady over the phone was extremely rude, was not listening what I was saying. It was the worst client service I ever faced!
Comment on this business

Directions to Secure Parking - 480 Queen Street Car Park with public transportation


Adelaide St app Wharf St 50 meters
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Adelaide Street near Wharf St 110 meters
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Adelaide Street near Wharf St 110 meters
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Wharf Street near Adelaide St 120 meters
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