Officeworks Russell St. Melbourne

Person in front of me just put the zero star below. She was not waiting for half an hour. She was literally waiting for less than 10 min. People just love to complain. I can see the staff doing their best trying to accommodate everyone. Keep up the good work.

Had to wait ages for a click and collect order - it was just bubble wrap... When I asked about it, rather than trying to help find out what's happening they would tell me to continue to wait. There was only one girl who came up to me and asked if I'm still waiting and referred me to the counter. I got told the same thing from the man at the counter. To just wait- Honestly terrible customer service. They're not helpful at all and will pretty much ignore you

I was there for a black & white test print for one of my assignment. The girl who was helping me seemed tired and rude. I asked for a book printing by size 11x15cm. The lady did ask me the preffered page size and I said A4 if it would fit and she handed me the book in A4 size, i mean the cover in A4 and each spreads in A4 so how would it make a book? After that I insisted that it wasn't the book I wanted, maybe try printing in A5 and a guy told me I still have to pay for the wrong print. I agreed with it and the A5 print came out just as bad as the A4. Honestly the lady who helped me looked tired at the very first moment I walked into the store. I even sent out the file with crop marks and she chose the one with no marks at all. So yea, I would not recommend this rude officework printing service. Did I mention the lady print out my double sided spreads with one side turned over. This used to be my favourite officework printing place but not anymore

It is strongly recommended that the boss add a few more employees to the printing area! ! ! ! Every time I go there, many people line up to print! The staff downstairs did not come up to help!

Good customer service. The photo printing needs to be improved. Print stations are often out of order and the ones that do work aren't always reliable.

Huge shout out to Dan for his exceptional customer service. He has gone above and beyond what he is required to do and I am happy with the purchase.

Rude staff. Talked to the manager Marc about an issue with my newly purchases airpods pro. No help provided and he was being really rude even though i had a written email from apple about the product being faulty.

I went to the store today and explored the items. Incredible selection of office supplies! I've never seen anything like it. The staff were very helpful

As a student going into a stationery store and seeing everything you want is like a eureka moment Office works has everything you can think of, from pens to books to pins to calculators to printers and cartridges. It’s also in a good location which makes it a good spot for anyone looking to get some stationeries

I recommend everyone not to go to that store or order online. I have a worst service both in store and online. I always accept online orders with click and collect in 2 hours. And when you went to store they said its unavailable right now and won’t be coming this week. Its happen with for 2 times. If its happen one thn its allright bur its happening every time. Even the staff is rude and not helpfull at all. Store managed names dock or den whatever is a really rude manager and not be deserve as a manager. They never understand our situation. Officeworks really need to work on them.