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Reviews, get directions and contact details for Officeworks Carnegie

Officeworks Carnegie

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Carnegie is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 1048-1054 Princes Hwy, Carnegie VIC 3163, Australia
Phone: (03) 9593 7600
State: Victoria
City: Carnegie
Zip Code: 3163


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM


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Reviews
Large enough store, easy to navigate, and appreciate that you can be in and out quite quickly. Have never had to wait long at all when purchasing things that I need last minute. Click and collect obviously great, but the speedy service when you know exactly what you're there for is a definite plus.
As far as customer service goes, Ed at the printing counter was so helpful. He was patient to go through printing and binding options. You felt heard and understood and your needs met. Great experience
I was very impressed yesterday while I was at the Carnegie Officeworks. I approached a salesperson and just as I was about to ask a question a man just shouted out his question for some help also. I just left it and kept searching for what I want. The salesperson who wore a bindi searched the store for me and asked me if there was anything he could help me with and solved my problem right away. That was excellent customer service and very hard to find.
Worst service ever. Recently bought a $450 pair of headphones, which I wasn't happy with after 2 weeks. So with receipt in hand I go to return them only to be told they CANNOT refund my money because they have been used. Not a single person mentioned this when I was making my purchase and and am now stuck with a pair of headphones I don't want. I'm not a lawyer, but forcing someone to keep an expensive item they are not happy with should be illegal. Do not shop at this store if you aren't happy with the item you purchased in hindsight.
Make sure to check the bill before leaving. They can advertise something and bill can be different higher and then their response argument would be out of box. Just an advise to be careful with this store as this is my first of this sort experience with Officeworks. I tried asking for email id to send the bill and photo of what was advertised however was not provided one, which I dont know why !!
Incredible service from the printing staff /People, they did help a lot w my printing even at last minute! I saw them having a bad morning due to some rude people and they kept their posture and smiling!! Thanks for your service and thanks for helping me w my uni finals!!
Thanks to Ed my experience at this shop was amazing!! He had both my prints and copies done asap and really helped me out. Will come back to this store and definitely recommend Ed!
Visited here around a week ago for a price beat over Costco. The staff at the counter politely refused saying they had never price matched Costco. What I do know is Officeworks does guarantee to beat Costco's price as long as you have Costco membership confirmed by many ppl all over Australia and their employee as well, I also know someone did a price beat at this very store a couple of hours ahead of me with no issue so not sure why mine was rejected. I would recommend staff here get notified that according to OW's policy, Costco is on their price beat list as long as you provide your Costco membership card. P.S. Had to head to Officeworks Chadstone for a price beat in the end, no issue at all, went out in 5 mins with my item 5% lower than Costco's price.
It's fine if they have stock, but so often they don't. Been burned many times by the website saying one thing and the staff saying another. I'd say to call them to confirm stock before visiting but after reading the other reviews, that probably won't help either. The photo printing machines are very limited and outdated, better off paying a bit extra for the humans at the print desk instead.
Chelsea provided the best customer service I have ever experienced. Went above and beyond to help me out. Amazing customer service
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