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Reviews, get directions and contact details for JB Hi-Fi Home

JB Hi-Fi Home
Address: 459/467 Nepean Hwy, Brighton East VIC 3187, Australia
Phone: (03) 9595 9200
State: Victoria
Zip Code: 3187


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
The staff were so helpful and the store had everything I needed with price match! I also liked their battery and phone recycling system, so easy. Onsite parking was another bonus, will be back again!
Amazing store. As a home store, there is literally almost everything on show for you to review before purchasing. Also the staffs are great. Moreover, it is huge and plenty space to move easily. Recommend it.
Went in search of a laptop and was helped by Luke who was a superstar! He not only helped us find one that suited our needs but also one at a fabulous price. His knowledge and clear explanation of the features was much welcomed and gave us great confidence to proceed with the purchase.nnWe ended up buying what he had recommended which was a higher spec than what we had intended but at the same price range.
Popped in to look at some ear phones, met the audio sales person Amanda. She was so knowledgeable and happy to help. With such great service I couldn’t help but buy them. I had looked at them 4 times to this point. Amanda was so pleasant I had to buy them! Great work! Thank you.
I just moved to Melbourne and have never been to this store before now.nnMy first day there I bought a fridge very easily. I had to ask for help and the gentlemen helped me and explained the delivery process, and the whole thing took about 15 minutes.nnBut my second time I visited the store I had ordered a click and collect. I asked a lady at the counter who told me to wait there near the counter and that it would be brought out to me... I waited 15 minutes. I asked again, another lady told me to go to the door as its ready for me, so I waited at the 'staff only' doors, not sure which one to be at. Another 15 minutes, I asked a man coming out from the back, who said it wasn't his job and that he's not sure. I went back to ask again, and the lady said 'yes it's waiting for you, did you go to the door and ring the bell?'nn'What door? There's two there and no one is talking to me idk where to go'. I said. 'Are you saying I have to go outside?' and she said yes, and I tell you I was furious. I wasted about 35 minutes of my time wondering around the store waiting because no one, not even the manager who saw me looking into the staff only, or the young gentleman who I asked, could tell me how to get my order or to go outsidenIt really annoyed me and ruined the experience for me. They were polite, sure, but not very good communicators.nnYou have to wonder around the store to find anyone to acknowledge you, and its a but frustrating.
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