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Campion Education

  1. Thomastown
  2. Thomastown Store

Reviews, get directions and contact details for Campion Education

Campion Education
Address: 48 Latitude Blvd, Thomastown VIC 3074, Australia
Phone: 1300 433 982
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
The staff were friendly and helpful. But many of us customers didn’t understand why the services were very slow with at least more than 5 people and 5 computer systems at the counter. Yup! We chatted. The line always long, and some parents had to leave after half and hour or more time, the line was not moving. I have been there couple of times. It always takes me at least 40mins to be out of line ordering books or for click and collect, not including the waiting for books delivered on hand.
Pretty chaotic and mismanaged. Collection of books gets very painful. Spent over an hour and half to reach the counter and no proper information or instructions outside where people have been queuing up. Could have handled better. They should compensate for the lost work due to excessive wait.nnAdditional after the feedback from the ownernnThe business knows that there is rush during back to school and still choose to do nothing forcing the parents to choose postal service which going through the reviews of parents who selected postal service had very bad experience. They do not hesitate to mention that they are proudly Australia family owned business and do not do anything to provide better service which they charge for. School should offer more options for the book shops to buy from. These books are already very expensive and these shops thinks customers as cash cows as parents don’t have options to go somewhere else.
There is no actual format for this place.nExtremely long queue's, understandable for back to school. But even after 2 weeks lines were Extremely long, waiting times were ridiculous, no parking available on streets and best of all... no toilet access.nnPeople travel from far, wait for ever in the lines and there's no access. Huge signs. It would have been better having a set up outside with 2 lines stating new orders or pick up/exchange.nnIf people have had to come in store and there's no stock, with a couple of week waot times - the least they can do is post them out.
Campion Education is a great resource for students and teachers. They have a wide variety of educational materials, both print and digital. Their customer service is also excellent. I highly recommend them!
I would give zero stars, unfortunately there is no option for it. I have been to store 5 times and had to queue up every time for minimum 1 hour with hardly anyone at the counter. Understaffed and staff available have no experience, very sluggish service.
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