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Reviews, get directions and contact details for Elegance Tiles

Elegance Tiles
Address: 369 Settlement Rd, Thomastown VIC 3074, Australia
Phone: (03) 9465 2000
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
I believe I received the best costumer services ever by Duyen. She was so friendly and helpful with lots experience.
Exceptional customer service and fast turnaround of stock. We were on a tight timeframe and they had the order packed and loaded quickly. Great functional website and after requesting a call back I had one straight away.
I visited Elegance Tiles yesterday, by happy accident - I spotted it as I drove past on my way to another store, and the customer service I received from Joy honestly made my day. As a woman, going into such stores can feel a bit daunting but I felt very comfortable with Joy and her kind and personable service. She was extremely helpful, and as my timeline for tiles was tight she made sure to firstly check stock availability before getting me samples. I will definitely be returning here in the future - the experience in other stores I went to just could not compare at all. Thanks again for your help Joy :
Excellent customer service and reasonable prices and a wide variety of times to choose from. They catered to my 86 year old mother's needs with great understanding
Very helpful staff and a huge selection of tiles, better priced than Bunnings
Great service, great advice and recommendations. Good selection of tiles, including sale ones. Came home and found cracked tiles. Called in and they gave me an entire an box for replacement. Didn't ask you see them at all.
Great tile shop with helpful staff. Fantastic selection of tiles and required tiling supplies. Highly recommended.
A massive range of tiles available to suit anyone's tastes. Thien and Joy were immensely helpful and made our tile selection experience so easy. Joy has great taste and advice. We left the store with tile selections that we absolutely love
The staff give The variety is endless. I first walked in Elegance tiles in Thomastown 4 months ago. I have since purchased tiles for our en suite, powder room and laundry. Brody is the consultant who has been assisting me and I cannot speak highly enough of his professionalism, knowledge and genuine will to help me with my decisions. I highly, highly recommend the team at Thomastown and will be back for future projects. So pleased with the products, prices and the service.
Outstanding service and professionalism! Absolutely the best retail experience I've had. Joy has been exceptional in helping choose the right tile option and nothing has been too much for her. Thank you so much!
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