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Bunnings Thomastown

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Bunnings Thomastown
Address: 11 Dalton Rd, Thomastown VIC 3074, Australia
Phone: (03) 9462 8000
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 6:00 PM

Update Info

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Reviews
CAUTION!! BE AWARE!! OF ITEMS WITHOUT PRICE TAGSnThis afternoon, my husband and I visited Bunnings Thomastown to replace a pot for my late mother’s plant. We found a magnificent pot, but it didn’t have a price tag. A young lady assisting us called the manager for the outdoor plants area. Two gentlemen came to help – one younger and one slightly older.nnThey checked the pot and used their PDS scanner but couldn’t confirm the price right away. After checking the location where the pot was found, they told me, the price was $240. However, I noticed the older gentleman had a tag in his hand. When I asked to see a picture of the pot on their scanner to verify it matched, there wasn’t one. I then requested we walk over to where the pots were displayed to confirm the price.nnUpon scanning the pot in front of me at its original location, it showed $125 – not $240 as I was initially told. I was shocked and said to the manager, “You lied to me.” It was the same pot with the same measurements. How could a manager and staff behave so deceitfully?nnIf I hadn’t questioned it, I would have overpaid by $115 – an amount that would have directly boosted Bunnings’ profit margin at my expense. This kind of behavior raises serious concerns about pricing transparency and customer treatment.nnAlso, how ironic that the older gentleman ripped the tag off the same pot from its location so it could be scanned at the register. I wonder if they’re going to replace that tag – or if the next customer will face the same situation with an untagged item and pay the overpriced amount of $240?
Was in store on the weekend and was at the register waiting to be served, when I overheard the two guys behind me say to the greeter person Alex something about me and that they wouldn't want their kids to see something like me, made me feel so humiliated, But to my surprise, the man standing at the door came to my defence. I honestly was stunned that he stood up for me. Thank You Alex. I truly appreciate your kindness.
Terrible customer service.nThere’s a few girls at the main check out who have no customer service skills at all, they don’t greet you, ask you how you are, nothing. They just stare at you with dead eyes waiting for you to say something.nnI also went to return some items not long ago that I no longer wanted and was treated like a criminal even though everything was very clearly unopened still sealed and had straps on the boxes and I also had my receipt.nThe worker actually came around to the other side of desk and opened up everything to see if I had used it, how embarrassing!
Probably my favourite Bunnings in the area. Doesn't seem like there is as much stolen goods, as reported stock levels are usually fairly good.nnI love some of the staff. Some are grumpy, but this is common in the industry.
Our golden retriever enjoys our many trips to this Bunnings. Thanks to Judy for the treats. Good car parking access.
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