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Adriatic Furniture Thomastown

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Adriatic Furniture Thomastown
Address: 5/308-320 Settlement Rd, Thomastown VIC 3074, Australia
Phone: (03) 9465 9611
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Do not purchase from this mob. The sale staff will lie about the delivery period. The delivery and installation is a joke. Refer to pics of what they did to my outdoor area. Left all rubbish strewn everywhere. Not our problem the delivery guys said. The product itself is not bad but will never purchase again. It's unbelievable how a business does not believe the delivery process is not their problem.
Never buy from these guys. The product is good - just good for the price. Delivery is a joke. They kept on rescheduling. On top of it, the delivery guys left a big mess for me to clean up. When questioned they were ready to fight and came back with a piece of paper which says - "packaging is the purchasers responsibility" agree that is fine but dont leave such a mess. The pictures below are after me cleaning up more than half of the mess. The delivery drivers left my place looking like a war zone. I called Adriatic Thomastown and TonyI think I got the name right over the phone and he seemed least helpful, pointed me to the clause that I had signed for. I said yes that is fine but don't leave the pallet for me to clean up. My furniture didn't even come on thay pallet. Very cheap, shameful and cheeky behaviour. I see a lot other giving the same feedback. Its sad that i did not see those reviews before buying from Adriatic.
I would highly recommend shopping here at Adriatic furniture Thomastown. We bought our first couch from here many years ago. Was so happy with it not only the style but the comfort, I would not look elsewhere for a new one. Lilliana’s advice and service were amazing. She goes over and beyond customer service. The whole time we were in the store, all the staff are very friendly and made us feel welcome by making a coffee and assisting with our needs. Also, a big thank you to Franco, the owner for providing us with a great deal and a great team that delivers a great shopping experience.
100% would recommend shopping at Adriatic furniture in Thomastown. I made a purchase for a friend for her birthday and Rosa went above and beyond by organising to have the piece delivered far earlier than expected. Rosa’s customer service is friendly and genuine and I can’t thank her enough for the effort she made. My friend was also impressed by the great customer service provided by the delivery team.
I just purchased the Tempo chaise lounge and cannot wait till it arrives. Tony was amazing, and helped me choose exactly what I needed. Really great service, and have always purchased my furniture from Adriatic. I'm only upgrading because I wanted something new, but lounge of 17 years is still in perfect condition. Thanks the Thomastown team. Salvina
A very big " Thank you " to Lily and Tony for their amazing customer service!!! Once again you have helped me with my purchase. For years I have purchased my furniture from Adriatic. That is due to your great product knowledge ,professionalism and patience. I really appreciate your truly friendly service!
We received great service from Liliana at Adriatic in Thomastown. We are very happy with our modular lounge and two of our friends also love it so much that they have looked at purchasing the same lounge too! Liliana was very accommodating throughout the purchasing process and assisted with colours, fabrics and the custom modular design to suit our loungeroom.
Definitely recommend going here! We were only going in to look at stools but came out buying nearly 8k worth of furniture. We just fell in love with so many pieces. Tony was so helpful and just a lovely person in general. Such a gem! Thanks Tony!
Thank you so much to the beautiful Liliana for her fabulous friendly service and experience in interior design. She has helped me create the most perfect home. I will be back again and again as always.
We made a purchase for coffee table in start of October as I have told them that I need it on urgent basis.i was told that the item we bought will be delivered in 2weeks time but until now has not been delivered and no notification from Adriatic that it has been delayed.We have paid the full amount of the item and everytime we make follow up call about any feedback on the delivery date, the staff keeps changing the information about the status of the item. It is quite a frustrating experience. Very poor customer service. No progress until now…Not a good experience at all.they should not misguiding the people just for selling their furniture and lying about the delivery date. Every item I bought from another stores after them have already delivered to me even before their expected date. So, hard to understand why only it’s delayed for Adriatic. This is clearly a lie to just sell their furniture and after that customer need to suffer.i wish I should never buy from Adriatic .
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