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Reviews, get directions and contact details for JB Hi-Fi Thomastown

JB Hi-Fi Thomastown
Address: Thomastown Homemaker Centre, 2 Settlement Rd & Cnr Dalton, Thomastown VIC 3074, Australia
Phone: (03) 9403 7000
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I was really impressed with the friendly service here with multiple staff asking if I needed help. The guy who helped me with MacBooks gave useful advice and wasn’t just trying to sell me something. I actually felt like I was being treated as a human being unlike some other JB stores who shall remain nameless…
Absolute customer service.nAll sales personnel very knowledgeable in their fields. Managers of the store, Chris Friday evening Zac, Saturday and Aaron sales were all very attentive. Serious problem with recently bought apple phone, sorted out without fuss. Great array of products including the recently added washing machines, fridges, freezers, dishwashers and dryers. Store always clean and tidy when we’ve gone in.
Great staff.. they were of great help to me. Always checking around for anyone in need of help. I bought this JBL charge 5 boom portable speaker. Its incredible. Fully charged it can playback for 24 hrs non stop. It also comes with a charging port. You can literally use it as a power bank for your phone...
Great services, easy and fast, great communication. Lovely and smiling faces. They are absolutely helpful and friendly.
Huge thank you to Claire for her outstanding customer service. It’s not every day you encounter someone who is genuinely kind, respectful, and professional. Earlier in the day, I had purchased a faulty item Apple AirPods Ear Tips and needed to exchange it for the same product due to being faulty. I arrived at the store at 8:58 PM, just minutes before closing, and left by 9:01 PM.nnEven though I was the last customer of the day, Claire made me feel so comfortable and treated me with such warmth and understanding. She didn’t make me feel rushed or unwelcome, which is so rare when you’re walking in right before closing time. Her professionalism and positive attitude left me genuinely happy as I walked out the door.nnClaire truly went above and beyond, and her exceptional customer service deserves to be recognised. Thank you again for such a great experience—she is a rare gem in retail!
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