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Club X

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Address: 350 Settlement Rd, Thomastown VIC 3074, Australia
Phone: (03) 9464 4054
State: Victoria
Zip Code: 3074


Opening Hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 10:00 AM – 12:00 AM

Update Info

related searches: Club X tickets, Club X Clothing, Club X sf, Club X price, Club X events, Club X Underwood, Club X discord, Club X Hours
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Reviews
Not bad. The chick working was nice but there was no music playing and she stood behind the counter and stared at us the whole time which made my friend and I uncomfortable. Not a bad range of products but the only have a 2 day warranty for most toys. A lot of stuff was on sale (dramatically) which made me a little suspicious. Not bad all round. Definitely recommend sexy land over them though.
7 years ago (24-10-2017)
Came in to get a last min Christmas gift for the wife was served by the manage great bloke helpful, asked question to narrow down what I wanted and made a awkward purchase comfortable. Will come back over and over again for service like that hope he see this and has a great Xmas!!!!!
7 years ago (21-12-2017)
Rang on sunday morning at 1048 am and was asking about a certain product i was after for my wife Got a barrage from this rude , probably frigid female ( yes im guessing ) that answers the telephone . A couple of points you got wrong and i get them wrong sometimes too but very rarely ! A / I would never be your buddy as you called me B / You have no customer service, if you arent the owner you need training in telephone ettiquette or given reduced hours and if you are the owner your profit could be a lot higher with an attitude adjustment . LASTLY Might i suggest a visit to a Queensland Club X to see how a well run business and its staff work :)
7 years ago (31-12-2017)
DO NOT RECOMMEND. AVOID IT LIKE A PLAUGE. My friends and I bought an expensive toy for a friend's han's night. Broken within 3 weeks, we tried to get an exchange and ... well, all hell broke loose (re. end of comment for what happened) The girl was, like a lot the comments here have said, awesome. She tried, really did, but other than that there's nothing really she could do. She is not the manager (which she probably should) The problem however, is their management on their policies, and that guy, probably the manager, who works there. They have this insane "2 weeks policies" which they defend it by saying, "oh, people just buy it, gets their rocks off and refund it". The device costed me and my friends $170, we had the original recipe and it was 3 weeks after we bought it. I had to call and spend an HOUR with headquarter before we get a solution. The whole ordeal took us a total of three days (all my leg work) to resolve, and when I returned today to finally EXCHANGE my BROKEN product to one that is NOT BORKEN, when I was leaving, that guy gave me the dirtiest look and said: "Next time remember to put it a bag. It must be used". Of course it is used that dumb nut, why would we claim exchange if we don't know it is broken?? Also, IS THAT THE BEST WAY TO SEND OF SOMEONE THAT SPENT THREE DAYS TRYING TO GET SOMETHING FIXED THEY SPENT $170 FOR? Horrible experience, horrible customer service (except the girl) and horrible store policies. Horrible company culture, horrible business process and generally horrible humans. I've had people trying to scam me and I still feel less violated. NO. NOT. GO. THERE. Period. ---- FOR THOSE OF YOU WANTED TO KNOW WHAT HAPPENED: 1. I bought something worth $170 from Sexpo three weeks ago (from today). 2. Got original receipt. 3. It was broken after first 30 minutes of use. 4. My friend just wanted an exchange. What I got from there was: 1. Can't do exchange on Sexpo purchase. 2. The product was bought 3 weeks ago (they have some 2 weeks policy). 3. Manager may or may not be able to do something. 4. I can't book an appointment with you, despite I work full time and they only have a manager there from 10 - 4, weekdays. I had to call their headquarter after writing a 500 words complaint citing 4 different exerts of the Consumer Law and the ACCC website for them to actually do something.
7 years ago (06-12-2017)
The girl there was nice and really helpful. Smaller range there but was cheaper than sexyland.
7 years ago (21-11-2017)
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