Apollo Car Rentals

Car was mostly good, but there are so many extra fees you have to pay. On the security deposit, even tho we get the money back, there is a bond administration fee. Returning the vehicle a little bit earlier than the opening time, they charged me $75. And there was a lot of staff there already anyway. Charged $20 per person for towels and sheets and the towels were old and continually shedding lint and could not be used. The total additional fees was around 25% of the rental price. I ended up paying over $450 just in extra fees!!! They advertise the vehicle age as 3+. So that could be from 3 to 100 years old?? Why not put up to 3 years so you know you won't get a vehicle older than that. I didn't want to get a vehicle that was too old and mine was 7 years old.
2 7 years ago (08-01-2018)

Picked up a relocation campervan to drive to Sydney. Nancy was so friendly, knowledgeable and professional. All the staff were helpful. Van was clean and nice. Easy, stress-free transaction. Would go back.
5 7 years ago (23-12-2017)

Picked up a relocation camper in Brisbane to take to Sydney. Nancy was really helpful and friendly and explained everything we needed to know about the contract etc. We returned the camper to Taren Point today and the gentleman there was again very helpful and friendly as well. We will certainly recommend this company to our family and friends in the future.
5 7 years ago (20-01-2018)

We rented the 6 berth Euro Deluxe camper for our family with young children and the experience was great. The pickup was efficient, the motorhome was clean, everything was explained, and everything provided (towels, pillows, blankets, broom, clothes pegs, bucket, sheets). Our family had a lot of fun!!! We will do it again. The girl Taitem who booked us in at Brisbane explained everything clearly and was super friendly and patient with all my questions re: tolls, how to use the toilet casette etc etc All the negative reviews here seem to be from tight-butt tourists who don’t want to pay the $50 insurance?? With the insurance there was only $200 bond, no credit card fees, and instantly refunded. The children had such a great time - thank you Apollo!
5 7 years ago (21-12-2017)

Don't make the mistake we did with them. Bad service, not reliable and very bad behavior to costumers. We had an accident with one of the vehicles, and had to pay a lot of money although we took the full insurance. The only thing was not included was the roof. .Be careful when reading the small letters its not about the big amount of money that we paid, it's about their understanding to our situation as young tourists visiting Australia. We are very disappointed 😔
1 7 years ago (26-10-2017)