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Reviews, get directions and contact details for Alpha Car Hire

Alpha Car Hire

About

Alpha Car Hire - Brisbane | Gold Coast | Melbourne | Sydney | Sunshine Coast | Adelaide | Dandenong

See us for great rates on new vehicles.

Story

Alpha Car Hire is the fastest growing car rental company on the east coast of Australia. In just 4 years we have gone from one location to eight nation wide! Our secret? Great customer service!

We also do great corporate and group discount rates.

Follow us on Twitter: https://twitter.com/alphacarhire

Share your Instagram pics: https://www.instagram.com/alphacarhireau/

Brisbane Airport | Mon - Sun 4:00am - 11:00pm

Brisbane Moorooka | Mon - Fri 7:30am - 5:30pm, Sat - Sun 7:30am - 12:00pm

Gold Coast Airport | Mon - Sun 5:00am - 10:00pm

Sunshine Coast | Mon - Fri 7:30am - 5:30pm, Sat - Sun 7:30am - 12:00pm

Sydney Paramatta | Mon - Fri 7:30am - 5:00pm, Sat - Sun 7:30am - 12:00pm

Melbourne Airport | Mon - Sun 7:00am - 7:00pm
(24 hr pick-up available. T&Cs apply, 24hr notice period for anything from 7pm to 7am same day. Or call for further information.)

Dandenong - Mon | Fri 8:00am - 5:30pm, Sat - Sun 8:00am - 12:00pm

Adelaide Airport | Mon - Fri 7:30am - 5:30pm, Sat - Sun 7:30am - 12:00pm

Mission

To provide brand new cars at great prices along with fantastic service!

Products

Small Economic Cars (Hyundai Getz of similar), Medium Vehicles (Nissan Tiida or similar), Family Sedans (Toyota Camry or similar), People Movers (Kia Carnivals or similar), Utes and Trucks.

Address: 511 Nudgee Rd, Hendra QLD 4011, Australia
Phone: 1300 227 473
ua.moc.erihracahpla@ofni
State: Queensland
City: Hendra
Zip Code: 4011


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 12:00 PM
Sunday: 7:30 AM – 12:00 PM


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Reviews
Very poor experience. Very poor customer service. Be warned they have extra terms and conditions which are not on their website. They do not explain these until after you have paid signed and paid. Would DEFINITELY recommend going elsewhere. Brisbane Store Front.
7 years ago (26-02-2018)
If I could give 0 stars I would. The staff at the Gold Coast Airport are very RUDE! DO NOT USE THIS CAR RENTAL COMPANY!!!! I spoke with a man on Monday 18.12.2017 to organize the authorization to release our holding deposit of $550.00 AUD and he advised he sent an email to our bank with our card number as authorization to release the funds. It is now Thursday 21.12.2017 and it usually is instantaneous if they have authorized the release but we called the bank and they said they haven't received ANY PAPERWORK OR EMAILS FROM ALPHA TO RELEASE OUR FUNDS!!!! When I called today Thursday 21.12.2017 I spoke with Nicole WHO WAS THE RUDEST PERSON I HAVE EVER SPOKEN TO WHO WORKS IN THE CUSTOMER SERVICE INDUSTRY!!!!!!!!!!!!!!!! ABSOLUTELY DISGUSTING!!!!!!!!! One. She kept cutting me off and wasn't letting me speak to explain what had happened. Two. She kept hanging up on me after she told me she would call me back but I said to her I wanted to wait on HOLD. Three. I told her I would write a bad review because her service is terrible AND SHE DIDN'T EVEN CARE!!! These are the type of employees that SHOULDN'T BE IN CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!
8 years ago (21-12-2017)
The staff are friendly and helpful and give a great deal for a month hire
7 years ago (16-01-2018)
Excellent car excellent service. Will 100% book with Alpha again.
8 years ago (01-10-2017)
Horrible!!! Car was unsafe, types weren't good enough and staff didn't care at all when I told them and were extreanly rude. Also made me pay an extra almost 50% for a few extra kms on top of what they allowed. NEVER AGAIN!
8 years ago (11-06-2017)
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