Three Kings Accident and Medical Clinic

I moved to this area 18 months ago and one of the best things is this medical centre. Great hours, affordability, nurses that are calm, kind and so professional. My doctor understands my needs, follows up and is so approachable. Best medical centre with supports right there. Great having the pharmacy attached as well. 100/10 for this place.

I understand that working in healthcare can be stressful and busy, and I always make sure to be polite and respectful when speaking with staff. However, my recent experience with one of the receptionists was quite disappointing.nnWhen I approached the desk to ask a simple question, the receptionist responded in a very rude and grumpy manner, despite me speaking kindly the entire time. It made me feel uncomfortable and hesitant to ask for further help.nnI appreciate the hard work that the team does, but I believe basic courtesy goes a long way—especially in a healthcare setting where people are already worried or unwell. I hope this can be improved moving forward so that all patients feel welcomed and supported.

I don't know what is with all the 1-star reviews - I don't trust them. I've been going here for maybe 20 years, and have never had a bad experience. Yes: if you walk in, some times you will have to wait a long time because it's a clinic that takes accident & emergency patients. But they are good people doing their best, and nobody is perfect. Try working with them, not against them - you'll get good results :-

This is my experience. Enrolled here since 10 years almost. Needed prescription for my long term condition. Called in for appointment, reception said nothing available, I asked for walk in, they said yes.you can. Went in, Nurse said if you come next time without an appointment I won't let you see the Dr. That won't be good to go back home without seeing the dr. As driving one way 40 min in traffic is not pleasant. Specially when I asked before coming in.nnSo I raised the issue. Director replied after 40 days saying we don't have gp's for regular walk-ins. At least , that's what I understood from his email. But their website says they are medical clinic and have gp's.nnVery disappointing and sad. Don't know if that's regular way of working, reception saying something, nurse saying something, website saying something. Or just a one off experience for me.nnWasn't expecting this from a medical facility. If they can streamline their processes. That might help patient better.

I have been enrolled as a patient at Three Kings Accident and Medical Centre for well over a decade. I cannot speak highly enough of the medical staff there I've worked with: Dr. Pang, Dr. Harrison, and, especially, Dr. Powell. They have always and without exception been thorough and insightful during my consultations with them. I inevitably left my consultations feeling that the medical issues discussed were being addressed in a highly competent manner, and due to their professional care, I have remained in excellent health, overall, despite my somewhat advanced age. In the case of Dr. Powell, on many occasions, I have used the patient portal over weekends and public holidays to send requests for repeat prescriptions or to message him about one of my health conditions. I would not expect even a highly conscientious physician to get back to me on on these requests and messages until the next business day, but Dr. Powell has always responded within twenty-four hours, even on weekends and public holidays. This shows a deep sense of professionalism and dedication to patients.

Directions to Three Kings Accident and Medical Clinic with public transportation

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