Auckland City Hospital

Extremely Disappointed with Auckland City HospitalnnI had an incredibly frustrating experience at Auckland City Hospital. I took my partner in for emergency care, and we ended up waiting 11 hours just to speak with a doctor. After finally seeing the doctor, she mentioned she would consult with a specialist and come back to us. However, an hour later, we were informed that she had already gone home. There was no communication about handing the case over to a specialist, and it felt like our concerns were completely disregarded.nnThe staff seemed indifferent and didn’t show any urgency or care. I was told to take some Panadol and wait, with no further explanation or care plan. This is not what you expect in an emergency situation. It felt like no one took our condition seriously, and the lack of proper management and communication was astonishing.nnAfter waiting for 13 hours, I was not only frustrated but also unwell myself. This experience was beyond disappointing and reflects poorly on the hospital’s level of care and attention. Hopefully, they will take effective actions and implement better plans to handle patients more efficiently and with the care they deserve in the future.

I recently had surgery at Auckland City Hospital after arriving in the Emergency Department in September, and I was truly impressed by the care I received. From the moment I walked in, the staff were incredibly helpful and attentive. The nurses and doctors were compassionate and took the time to explain every step of the process, making me feel comfortable and well-cared for during a challenging time. The hospital was clean, well-organized, and efficient, and I felt I was in safe hands throughout my stay. I’m extremely grateful for the high level of professionalism and kindness shown by everyone I encountered. Thank you, Auckland City Hospital, for your exceptional care!

I would to say a huge thanks to the wonderful Staff, Nurses, Surgeons, Consultants, Drs, Physiotherapist {the cat lover}and the Kitchen staff and cleaner and anyone else who I may have missed. you are an amazing team. You made my time there so much easier, cared for with kindness and smiles and good food. I had a room with a five star view. Thank you all once again.

Thank you to ALL the lovely Doctors, Nurses and support staff from Ward 83 Neurology department.nYou were ALL so kind and so professional in what was an extremely scary time for our family.nTo the nurses, good luck with your strike, you deserve a pay increase because you all work tirelessly to support our loved ones

Big and very efficient staff. Customer service and care for people strongly manifested. Kudos to all health workers and the Government for keeping your commitment to the community to have a safe and available healthcare for free to every kiwi.nIt was our first time to visit this place, our anxiety has turned to gratification and calmness. Grateful kudos New Zealand

Directions to Auckland City Hospital with public transportation

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