Auckland City Hospital

I recently had surgery at Auckland City Hospital after arriving in the Emergency Department in September, and I was truly impressed by the care I received. From the moment I walked in, the staff were incredibly helpful and attentive. The nurses and doctors were compassionate and took the time to explain every step of the process, making me feel comfortable and well-cared for during a challenging time. The hospital was clean, well-organized, and efficient, and I felt I was in safe hands throughout my stay. I’m extremely grateful for the high level of professionalism and kindness shown by everyone I encountered. Thank you, Auckland City Hospital, for your exceptional care!

Big and very efficient staff. Customer service and care for people strongly manifested. Kudos to all health workers and the Government for keeping your commitment to the community to have a safe and available healthcare for free to every kiwi.nIt was our first time to visit this place, our anxiety has turned to gratification and calmness. Grateful kudos New Zealand

My experience with emergency services at Auckland Hospital was the worst I’ve ever had. Facing a serious health issue, it took a shocking 13 hours before I saw a doctor. I arrived at 8:00 pm for urgent care and wasn’t discharged until 9:30 am the next day. It took over 8 hours to get into the doctor’s waiting room, and another 4 hours to actually see the doctor. The staff were kind and doing their best, but the system itself is appalling. This level of service is far below acceptable standards. OMG!

I just had a burst appendix removed. Due to staff shortages my operation was delayed for two days! They kept me safe alive probably by pumping large regular amounts of antibiotics into me and monitoring me closely. My five stars are for the staff, nurses, doctors surgeons etc. They are a very capable and professional unit working efficiently under very difficult conditions and I will forever be grateful to them. As for the underfunded hospital health system we currently have in NZ, zero stars. It was poor under Labour but under this NACT government it's getting worse and it's the hospital staff and the patients that are paying the price.

Had my appointment with the Neurologist at 3.10pm 17th of September. People were going in before me. Now it’s half 3. Don’t give people a time if yous can’t stick to it. Do keep in mind we have parking to pay and traffic to get through. For the next round stick to the time yous give. Not my problem yous are or not under stuff.nnDon’t send me emails and texts message of my appointments with time and date if y’all can’t stick to it.

Directions to Auckland City Hospital with public transportation

---