Mercy Ascot Epsom

Exceptional care from Dr. Hsee and the nursing staff. Their professionalism and kindness turned what could have been a stressful situation into a very comfortable experience.

I had spinal surgery proformed here at Mercy Ascot mid June 2018nnI cannot say enough about how wonderful my experience was due to the amazing caring staff on my ward St CecilanIt was like being in first class on a airplane.nThe staff were genuinely happy to help anyway possible.nMy partner & family paid to have meals with me at night the staff were only too happy to bring them to us after the rest of the ward had dined.nThe meals were delicious too.nnIf I could rate this hospital 10/10 I would.nnThanks to each and everyone at Mercy Ascot I will never forget your kindnessnRavi

I have just spent 7 days and night at Allevia after spinal surgery. I Cannot praise them enough for there quality care and professionalism ,from the cleaner, kitchen staff , physio and especailly the nurses I can be a difficult patient at times so thank you nurses for putting up with me.

I just spent 6days at Allevia Epsom following heart surgery, the staff are fantastic, from the nurses to kitchen staff. My problem is the upgrade & renovations appear cheap & the rooms lack a few important & practical things.Being a private hospital & having medical insurance assured my stay. However,, in the patient bathrooms, the provided body wash, shampoo & conditioner are fastened to the shelf to avoid theft I guess but are too high to reach & pump properly to use, especially for someone that cannot stretch up having undergone surgery. The shower head itself can be detached but to enable one to wash or rinse legs or lower regions properly, a metal ‘ring’ on the shower hose prevents this. There is no shelf to sit clean towels on, clean towels are placed on the handbasin where they’re bound to get wet when washing ones hands or relocate to the toilet seat, one narrow towel rail & a hook behind the door & thats it. The sole occupant room is so spacious you could fit an extra bed. One piddly side draw, which houses the telephone & kitchen menu, no shelves to display flowers or greeting cards. I was also surprised not to see any recliners anywhere, unlike public hospitals. For a family member to rest a while when visiting, a recliner is a must, especially for elder folk. One cannot be expected to sit in one of the armchairs for too long. I do hope this review is seen by someone that can raise these concerns.

The staff are super friendly and supportive took care of my dad and made sure he had the best care. Keep up the good work team :

Directions to Mercy Ascot Epsom with public transportation

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