Starship Children's Hospital

NICU unit is absolutely amazing, especially all the nurses doing this very important work.nnED reception, nurses and doctors are very caring and respectful.nnOutpatient doctors have also been excellent at explaining issues and planning next steps.nnGlad to have such a reliable children’s hospital in central Auckland.nnYou are all very appreciated!

Auckland starship is usually quiet good but today 21/10/2024 brought my son for a possible fracture from fall in school it's 3 hours since I am still waiting in the emergency receptionnI have no idea how long more is going to take I think it's a lot worse since my previous visit

@NICU, we would like to express our deeply felt thanks and gratitude to the extremely professional staff in NICU at Auckland hospital Starship who helped our daughter through a 79 day stay in NICU. You guys are legends.

We went to the Children’s Emergency Department yesterday as our 11 year old son had fever, cough and terrible headache for 2 days. We weren’t expecting to be seen immediately and anticipated a long wait because of feedback from a friend and other reviews here. But we proved them wrong, as the registration was swiftly done and my son was checked by a Filipino nurse in a few minutes. Found out that we were giving him under-dose of paracetamol, and when she gave my son both paracetamol and ibuprofen, his headache was gone after a while. Then after sometime he was seen by an intern doctor, who evaluated his condition, then later the resident doctor Dr. Nina Su came to check him as well. We were made sure that it’s just viral illness, and we just need to ease his discomfort by giving him paracetamol or ibuprofen for his pains. That his coughing will soon subside in time.nVery friendly and caring service from all the staff there. We greatly appreciate it!

Worst experience we have ever had at the Day Stay unitnJust thinking you putting a 5 month old baby life that was just about to have an operation into the hands of the most unprofessional reception and nursing teams is very concerning.nOur experience before and after should be a zero rating the 1 star is for one nurse that finally had some sense in trying to help us this after we had been forgotten againnDrs were ok but also very concerning but will not be discussed on a public form

Directions to Starship Children's Hospital with public transportation

---