MercyAscot Greenlane

Dr Ball is very knowledgeable about my current needs and upcoming procedure. The information he gave to me at my appointment was to the point and informative.nnHave had my shoulder replacement surgery and had my first check up. Things are going to plan, healing well and a very happy happy. Had a chance to call into the Westwing of Allevia Hospital and gave these Angels a Christmas surprise. One for the day staff and one for the night staff, I hope they enjoyed the treats. Thank you so much for my care over the time I was in there. Totally amazing Doctors and all staff.

I just want to say how wonderful all the team were for my surgery last week. Huge thank you to Dr Segar for his surgical skills, Dr Fisher for the best anaesthetic ever, and Gia for being so kind as I drifted off. The recovery room nurses whose names I didn’t get as I was so happily in la la land-thank you!nMy room was very pleasant and clean, the meals were better than expected and delivered quickly by friendly staff. My west wing nurses: Ellen, Jude, Rowena, Maria and Parwinder were so caring, with a special thank you to EllennIt is clear how much you all care for your patients, and that you work hard to provide such a great support for one another. Thank you also to Kath my physio for putting me through my paces.

I am currently staying at Ascot or as it’s called now Allevia. The only difference is in the name but the room and the bathroom are as depressing as ever.nThe managment introduced room service Few years ago which is a great initiative but sadly the quality of the food didnt improve.nOne very popular dish, the crème brûlée, was taken away from the menu and it’s a shame.nnNo one enjoys being in a hospital but private hospitals that charges 1.400 a night like this one must justify this amount with lovely and inviting rooms.nBeing in a room that has the same depressing “ art work” for more than 23 years and standing on a dirty linoleum in the bathroom is unacceptable.nI made many efforts to share my opinion about the state of the place , but all I can say is that” the light is on but there’s no one home “nnPeople have choices and my conversations with the amazing and wonderful nurses , reveals that this place is not as busy as it was.nnI have stayed in Ascot Hospital for at least 20 times over the last 20 years only because my surgeons operate here.nFrom a grade A hospital I witness it going downhill into a cheap public hospital.nnA worthy mention is the absolutely great stuff , from the kitchen Adele, thanks for caring to the sweet nurses, Rachel, Lauren , Priyanka to mention few. You guys make the stay a much smoother one.nnI would remind the management that people vote with their feet and we do have other better options and hopefully you will take this feedback and rectify what is urgently need changing

The absolute best hospital. Stayed two nights after surgery and the nurses on the East wing on level 4 were absolutely amazing. Pain relief always on time, my heat pack never got cold and my ice packs never got warm. My water was constantly filled and I was never uncomfortable due to their incredible care. Thank you to the amazing nurses on this ward for the best care I could not have asked for a better experience

Had an amazing experience of professionalism, care and process at Allevia Ascot. It was my first ever hospitalization and the staff, communication, after care left me feeling grateful and blessed. Thank you for the work you do, especially the amaxing nurses on level 4, East wing

Directions to MercyAscot Greenlane with public transportation

---