Westview Medical Centre

I recently attended with my son. The reception team and Dr Taylor are fantastic. Very welcome friendly and thorough.

Amazing nurses! Always have a smile on their face and explains you things clearly. Dr. Vivek is very good. Listens to you so well and make sure you leave the room satisfied and happy. Also the receptionists are good in sorting things w.r.t appointments etc pro actively.

Ok, so I really don't like posting negative reviews at all. However, in this case I feel I must due to the fact these people are entrusted to look after our health needs. After 13yrs I looked back at my experience at Westview Med and have been forced to change health care pros.nI have suffered third degree burns in the hands of a nurse removing skin tags which previously was successful no apologies made, an incorrectly placed IUD causing acute pain no apologies there either, mis diagnosis x2, mis prescribed, in addition to not been given warnings on meds quite dangerous. But most recently it was the rude staff on reception that finally forced me to move to a practice further away. I'd like to point out that not everyone in this practice is responsible for my decision. There are lovely people in there but they are getting fewer as time goes on. The good Dr's leave as do the star FOH. The culture is clearly not good in there. Sad.

Very disappointed. I had signed up for the ManageMyHealth Patient Portal which was encouraged by the Medical Centre, but found out my information entered was incorrect, outdated or missing. I phoned the Centre Reception who told me that they do not know who enters client information and was referred to speak to the nurse. I did. The nurse told me I should speak to the APP-developers ?! She could not tell me how information is entered or by whom. I voiced my concern for the safety and privacy of my data to which she replied that her father is a software developer and it is a software problem before she hung up on me. Very rude.

The doctors, nurses and receptionist's are lovely.nALOT of free parking available at the back of the building for patients. Access via West Coast Road is easiest. Although can use the Glendale Road entrance also.nThankyou for your kindness and care.

Directions to Westview Medical Centre with public transportation

---