Westview Medical Centre

One of the worst clinic I would say not only in New Zealand but in whole pacific.nGP appointments are 20 to 23 days on a long wait . They are a jokenEven if you are on a remote island or in a 3rd world you don’t have to wait this long.nnEven in diplomatic appointments are not this far .nnI have no words to as am fuming high right now .nUseless at the end of the day no matter what is the sickness they will precautions of paracetamol .n

Terrible first impression and service from the front desk. I initially recommended a family member this place and they were told that they can’t enrol him, that was fine but then he asked if they knew anywhere else that’s close by and they asked him if he has google? Such an uncalled and rude response, treatment like this is why people put off going to the doctors. Not helpful and very lazy customer service, work on your people skills and do your job properly.

This place is very dodgy, and I strongly advise against visiting this medical. When I inquired with the business manager Alisha about the amount they have been claiming from ACC for my doctor's visit, she refused to provide the information, which raises significant concerns about their practices. They also insist on charging the full fee for consultations, even when the injury is clearly covered by ACC. It’s evident that they are trying to squeeze extra money out of ACC without being transparent with their patients. Avoid this place; their tactics are questionable, and I’m convinced they prioritize profit over patient care.

Waiting weeks and weeks, sometimes a month for an appointment. Seems insane that I have to be sick in advance. I work in Healthcare and we leave bookings open for patients who urgently need treatment, westview should look at doing this so they can help people who urgently need it. Pathetic. Horrible. Useless.

I like their service, I been with them for over 15yrs and I still like the friendly staff and the doctors. - Haile H

Directions to Westview Medical Centre with public transportation

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