Waitakere Hospital

I'd like to give five stars to the doctor and nurse who attended to my needs. Under the circumstances they were great and very professional.nnOverall, an experience that confirmed how broken our health system is. Also an experience that has made me super anxious about ever having to return again. I feel I waited far too long for pain relief.nnEveryone deserves to be treated with dignity and I'm sad to say that some staff have the tendency to be very dismissive. However, thank you so much to the male nurse who cleaned up after me when I vomited on the floor - you are a born nurse. You friendliness and smile remain with me.nn7 hours from admission time to official discharge time, but it took at least a further 45 mins to have the lead removed from my arm.nnMy advice is to not to go to A & E without a support person.

When my daughter came in from falling off of the bed, we were immediately faced with criticism by all the staff because we are teen parents. After staff found nothing wrong with her we were told to stay four hours as a standard measurement to see if anything worsened. After that staff put off discharging us and said that we would have to stay overnight. I now realised this was only to get us to stay until the morning for us to see the hospital social worker. The type of care we received within the 24 hours we were held here was nothing short of dissapointing and disgusting. Do better.

Went to this hospital with an obviously broken arm. The nurse on the reception was so rude I left and went to the urgent care down the road. The doctor there just looked at my arm and confirmed it was broken, they then sent me back to the hospital, as their radiology dept had shut by this time. I saw another nurse on reception, when the first one came up to her and told here I was wasting their time and had been in earlier. He then stated I would be waiting 8 1/2 hours to be seen. This same time frame was given to everyone who came in the door, and some of these people even I could see, were in urgent need of care. I waited about twenty minutes the same as everyone else he told would wait for 8 1/2 hours. He was defiantly in the wrong job.nThe rest of the staff were absolutely brilliant and and treated my arm with care and great skill.nIts a shame that these companionate and caring people were let down by the one on reception.

Very efficient. Very helpful, and caring. Working in A&E must be very stressful, but the team is very professional.nTook my wife to the A&E here and they were wonderful. Thanks WaitakerenHospital staff.

My over 80-year old grandmother was admitted for 7 days following multiple issues. Specific nurses on call were less than helpful, not giving her the required heart and blood pressure medication she needed, withholding other medication because it 'caused them an inconvenience', and discharging her before she could even walk on her own, with no information provided to her family on how to care for her outside of the hospital. Absolutely disgusted with the lack of care given in every aspect.

Directions to Waitakere Hospital with public transportation

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