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SIXT Rent a Car - Auckland Airport

  1. Auckland
  2. Auckland Car Rental Agency

Reviews, get directions and contact details for SIXT Rent a Car - Auckland Airport

SIXT Rent a Car - Auckland Airport
Address: 80 Richard Pearse Drive, Māngere, Auckland 2022, New Zealand
Phone: 0800 237 637
State: Auckland
City: Auckland
Zip Code: 2022


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
WARNING SIXT will try and charge you for damage you didn’t do!nnThis is our second time using Sixt and we have had the same terrible service both times. First time in Croatia we luckily took a video of the car and the damage on the car when we picked it as after we dropped it off after hours they charged us the excess claiming we had damaged the car when we hadn’t. Due to this experience my husband did not want to use sixt again but i assured him this wouldn’t happen in NZ as i believed NZ workers wouldn’t be ripping off customers but boy was I wrong. When we picked up our car Toyota CHR rego QGY479 we noticed a chip in the windscreen so took photos of the chip as we did not trust SIXT. Sure enough the day after we returned the car we get an email saying we were being charged the excess for the windscreen chip. They also passive aggressively put in the email “We hope this is a helpful reminder of the benefits of purchasing cover.”nMaybe Sixt need a helpful reminder to not rip off their customers. I replied via email that we would not be paying for this chip as the windscreen was chipped when we picked up the car and provided the photo evidence. They replied with a request of the meta data of the photo which i provided and then they proceeded to process the refund of the excess but due to exchange rates being different we ended up being out of pocket $15.nI will not be using sixt ever again and I wouldn’t recommend them but if you do decide to use them then I highly recommend taking photos/videos of the car when you collect and when you return as they will try and charge you for damage you don’t do. I believe they don’t fix the damage and just charge as many customers as possible the excess.
One of the best Car rentals in Auckland. Took me less than couple of minutes to drive away. highly professional service, staff member was really welcoming and helpful. Plus drop off is 24/7 and location is great. Thanks team
We met a very patient, persistent member of staff at SIXT, Auckland International airport today. We turned up a day early to collect the car. The system told her that we had booked through an agent, which was not correct, and the booking could not be changed. Her colleagues were unable to assist.nBetween serving other customers, Lusa didn't give up, she made a telephone call to another member of staff who talked her through it and we drove off with the car. This did take 2 hours but we were saved the bother of having to return tomorrow to collect the car that was on-site ready for us.nThank you Lusa
Not sure where to write this as there is no admin/head office location. This review is based on the interaction I had with the Tolls and Infringement Team, specifically Larissa. I was incorrectly charged for fuel that another person did not pay for. I understand that yes I was in charge of the vehicle at the time BP have sent this through to SIXT but the fact BPs notification states “it may have been processed in error and to contact if it is”, should mean my card should not be charged until it is confirmed that it was a charge I did not pay. Yet I was charged immediately.nI sent proof of the purchase I made to Larissa in the tolls team stating I’d spoken to BP who were very apologetic and confirmed I was NOT responsible for the non payment of fuel. She has then responded stating I need to speak to BP to refund SIXT then they will refund me.nThis is beyond terrible service as it is no fault of my own and the least Larissa could do is contact BP to confirm and refund me straight away. Fortunately Carina from BP has contacted SIXT and Queenstown staff member Hanna has refunded me immediately.nOverall the staff at SIXT have been nothing short of amazing when I’ve called multiple times to ask to speak to Larissa but unfortunately, Larissa does not uphold the same values that the rest of the staff at SIXT have.
I'm surprised about all the bad reviews about the shuttle! Once you make your reservation, you will receive an email with all the details about the transfer from the airport to the Sixt Office, it's all about reading the instructions and organise your self! Excellent service, our Corolla was amazing, thank you :
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