autoUnion Car Rental

Reviews, get directions and contact details for autoUnion Car Rental

Address: 104 Montgomerie Road, Māngere, Auckland 2022, New Zealand

Phone: 09 949 0944

Website

State: Auckland

City: Auckland

Zip Code: 2022

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

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Reviews

Recently travelled back home to NZ and used AutoUnion and im absolutely thrilled to chuck em 5 stars.. easy booking process to excellent customer service with clean maintained assets…. Prices were low and transparent with no hidden costs…!nAn absolute high class experience with these guys AND tbh i have read their negative reviews as well all i can gather is people want the world on their cheap budgeting or they have never experienced renting a car so they end up chucking negative reviews to hide their own illiteracy….nI’d always knock on Autounion doors rather than any other known Car rentals…

From the moment we walked in there, we wanted to leave. The four staff that were working were running around aimlessly, but not serving a single person. I was told by another customer I needed to scan a QR code to enter my details again all of which I thought they would have from my online booking. This process took roughly an hour and a half. We were given a beat up grey small car looking nothing like The brand-new hybrid, we thought we were getting from the website photos.  Once at the counter we were advised we needed extra insurance after much confused chatter we handed over another $1000 deposit bond something.  Still don’t understand what this was for. Absolutely Nobody should use this company.  The car had a busted tail light scratches all over the bonnet. The seats were all stained. I didn’t know that these cars even had this type of carpet.  As we left the car yard, we both quite rattled from the experience and decided to pull over to collect our thoughts.  Seeing the two bald old tyres we decided to turn around and get our money back.   They were seriously putting our safety in danger.  Disgraceful!   Only thing good about this company is we got our money back.  I’ve attached photos zoom in and look around. There’s not a car in that yard you would use.

FRAUDS.. they got your credit card and they will charge you for damage. I have proof pictures that i have returned car damage free but they still charged me for damage. They did not supply any proof of damage or even told me reason of charges. They did not reapond to my emails or phone calls. hopeless customer service. Stay away from these scammers. As they’re claiming damaged tyre. Picture s saying otherwise. Themselves or Their designated third party drop off probably have damaged it & they’re ripping me off with charges. Steer clear of these scammers

Thank you AutoUnion Car Rental...!! Great budget service, the Toyota Aqua Hybrid drove beautifully, thank you Kay, Ali, and Muhammed Sun 12th morning attendant for your services. nn- Chris Masters Mah, chauffeur, brother, working actor Land of Bad with Liam Hemsworth, 2024

Middling thoughts on this place:nn1st car had an issue and they insisted that we bring it back to swap rather than bringing a replacement to us - cost us about 3 hours of our trip.  Not sure what would have happened if we were further away!nnService is a little impersonal, very much click here, go to this website, send us an email approach.nn2nd car was OK and shuttle drivers were attentive and personable.nnNot sure whether we'd use these guys again or not...

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