autoUnion Car Rental

Reviews, get directions and contact details for autoUnion Car Rental

Address: 104 Montgomerie Road, Māngere, Auckland 2022, New Zealand

Phone: 09 949 0944

Website

State: Auckland

City: Auckland

Zip Code: 2022

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

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Reviews

If it wasn’t for one of the staff working here the female one, I would’ve given this rental place a 1 star and even that’s pushing it.nPickup from the airport was delayed.nWhen we got there, the person at the desk seemed like the manager was rude. We came up to the desk, no introduction, didn’t say a word and I had to start the conversation with “what do you need from us”. One thing about me, if you’re going to be rude, I will do the same. When we were showed the car, the seats were a mess, completely dirty with all sorts of spillage.n3 hours into driving, we got a puncture. That was fine as it can happen with any cars not just hire cars. But what I found dodgy was the fact that they had a little A5 card in the glove box that showed all the lights that could come up on the dashboard if there was a problem with the car but in the end it said somewhat in the lines of “don’t worry about these lights, just keep driving”. That was very concerning as they were willing to put our safety in danger!nSecond of all, the car came with a small chip on the drivers side. Luckily the woman staff who worked there noted this on the photos upload section of the rental when we got the car - therefore was clearly noted it wasn’t done by us!nBut when we came to return the car - another Asian man took the keys from us, didn’t clearly walk around the car and as soon as he sat down in front of his desk - the first thing he said was “do you know about this chip? Do you have any photo proofs of this” intending to blame us for this and keep our deposit!! I showed him the photos and what his female colleague had taken a note of regarding the chip and he had nothing to say. Couldn’t even look me in the eye.nnThey are dishonest, or maybe just a few of them. I admire the female worker working there. She was helpful and kind.nnI wouldn’t use this rental again.

Best value car rentals in NZ. Cars have a few km on them but are always in tidy condition and retail price is a fraction of the big rental firms. Pick-up is off-airport but the company  is a free shuttle that will pick you up and return you to the terminal.nI rent here 2-3 times a year and will keep coming back.

Cheapest car rental so far. Friendly and fast process to get & return car  thumb up

Just wanted to say THANK YOU so much to KAY for his wonderful customer service and his willingness to help and offering other options if that one doesn't suit. Grateful for his patience with me in trying to sort out a rental well I was in New Zealand. If I am in New Zealand again I will definitely use them again.

I had to jump-start the car 4 times throughout my rental, due to what turned out to be a problem with the starter battery. It was a 2013 Hybrid, so pretty old. To their credit they did FaceTime to try to diagnose the issue and they are miles cheaper than anyone else at AKL. Just wouldn’t go for a Hybrid next time.

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Aintree Avenue 220 meters

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