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Reviews, get directions and contact details for NZ Post Manukau City Box Lobby

NZ Post Manukau City Box Lobby
Address: 5 Freeman Way, Manukau City Centre, Auckland 2104, New Zealand
Phone: 0800 501 501
State: Auckland
City: Auckland
Zip Code: 2104


Opening Hours

Monday: 6:00 AM – 5:00 PM
Tuesday: 6:00 AM – 5:00 PM
Wednesday: 6:00 AM – 5:00 PM
Thursday: 6:00 AM – 5:00 PM
Friday: 6:00 AM – 5:00 PM
Saturday: 6:00 AM – 12:00 PM
Sunday: Closed

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Reviews
The staff are super helpful and always professional. The lobby sorts mail 6 days a week which is great. However we quite often get mail for other POBoxes put inside our box, and I often wonder how much of our mail is misdirected also. Considering how much the box costs each year it’s frustrating that the core of the service isn’t that reliable.
Came to pickup a package but the customer service was terrible. The middle-aged looking lady who handled my pickup was incredibly impatient and rude the entire time. I showed her my phone which had the tracking number, but she told me I gave her the wrong number and told me “just go to your email to find it.” nnThen, I asked another question and she raised her voice and rudely said “what.” I was shocked and didn't know what I did to annoy her. Before I left, I said thank you so much and this lady just responded with “next one!”nnI cannot believe this is the customer service I received from nzpost. You guys need some serious staff training.
NZ Post has everything covered Packages are well looked after Pick up from Manukau Lobby was fast Did have to stand in line For long girls are fast and direct 100% you'll be looked after and Your couriered packages will be too
Ladies at the front desk were very courteous and helpful with my packages that I needed to pick upnnIf you don't have the card left at your doorstep, bring photo ID as proofnnPlease observe the social distancing rules which were placed in visible placesnnLimited parking spaces to about 4-6 but possibly more around the lobby within small walking distancennHave packages delivered to your work address if it's allowed to ensure that someone is present to receive the package.
Had very pleasant experience with the 2 ladies on front, very helpful and fast.nnThe only issue I can say is that when 3-4 persons come in all at the same time to claim a parcel, everyone's stuck on the front entrance, blocking the way.
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Directions to NZ Post Manukau City Box Lobby with public transportation


Freeman Way 90 meters
Aut Manukau 140 meters
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Aut Manukau 150 meters
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352
353
361
The Warehouse Manukau 220 meters
Osterley Way 230 meters
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352
353
361

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