McDonald's 5 Cross Roads

Would not be attempting to go inside this McDonald's until someone tells me otherwise.nnThis place had no hand sanitizer in their dispensers, and bathrooms were filthy, so were their tables and floors - We went inside around 3:30pm, it was not busy and some staff could have taken some time to clean the place and do refills.nnPoor management and shame to the company brand - No customer should have to sit and eat in such conditions!

Change from my previous below. It all adds up. Worst maccas in NZ. Can’t blame the driver he only took 2 mins to get to me and he waited an hour on site for 3 Sundaes. Felt sorry for him. Had +5 bad experience with 5X now. Place should just be closed down. Mostly average service, poor quality food, dirty. You can only blame management and above. This time they were completely melted. I feel sorry for the floor crew… got unfit leadership. Been this way for years so blaming the higher ups.nnInitial post:nPreviously I have had many issues with my orders at 5 cross. But in this instance the team were mature and professional. I came in pretty agitated after finding an empty burger box. They explained and verified that those were the order instructions received by Uber. I’m concluding something weird went on with the app. But I would like to commend the two young male workers I delt with, one Caucasian with ginger hair and a hat, the other i think was Maori/pasifika with dark curly hair. They fixed the issue that inadvertently wasn’t their fault, offered fresh fries and apologised that I had to come in. I want to apologise for being a bit hot headed when I came in. But well done to those two especially.

I've been there around 10 pm, had takeaway, got home, and they put beef burger instead of chicken, because my baby was sick I couldn't come back, but next day I went there, talking to the manager, he was fine to give what I've paid for, BUT when I turned around he started gossiping with some staff, I just realised when I come back to show the picture of the wrong burger with the receipt, he was so embarrassed, he couldn't react normal, either the staff... I found it so unprofessional!!!! Never come back! They definitely need some training

Hello world. I have a dearly important announcement .ni have a deep concern for the well-being of a manager named duv.nShe treated me with unkindness and absolute disrespect. Did not like the way she treated my family. Absolute Blasphemy. Do not think she deserves to be a manager. Count your days duv…

Pathetic service and got a hair in my food do not recommend