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Hilton Sydney

  2. Bonnet Bay Lodging
  3. New South Wales Lodging

Reviews, get directions and contact details for Hilton Sydney

Hilton Sydney

About

Hilton Sydney features luxury accommodation, Luke Mangan’s glass brasserie, stylish Zeta Bar, Marble Bar & LivingWell Health Club. Visit www.hiltonsydney.com.au

Story

Conveniently located in the heart of Sydney’s Shopping Centre and walking distance to Sydney’s greatest attractions including the spectacular Sydney Harbour and Opera House. Experience award-winning dining onsite at celebrity Chef Luke Mangan’s glass brasserie and stylish bars including the progressive cocktail bar, Zeta with its stunning rooftop terrace, and the iconic Victorian live music hub, Marble Bar.

Address: 488 George St, Sydney NSW 2000, Australia
Phone: (02) 9266 2000
moc.notlih@yendys
State: New South Wales
Zip Code: 2000


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Reviews
The hotel is in an excellent location, directly opposite the QVB and within easy reach of shopping, dining and the city centre.nnThe ladies at reception were friendly and welcoming during check-in. However, I arrived carrying a significant amount of luggage and bags, and despite several male staff members standing in the lobby, no assistance was offered.nnUnfortunately, our family connecting rooms were charged twice. Despite contacting the hotel and requesting management assistance, no manager returned my calls and, as of today, the duplicate charge has still not been refunded.nnThe rooms felt quite small, particularly given the size of the furniture. On a positive note, the block-out blinds were excellent and provided a very comfortable sleep environment.nnThe lifts were extremely slow, which became frustrating throughout the stay. I also feel the Executive Lounge would be better positioned on one of the upper levels to provide a more premium experience and outlook.nnThe surrounding area is convenient, but it was very busy in the street and hard to navigate due to king size mattresses on the side walks.nnThe Glass Restaurant was by far the highlight of the hotel and offered the best part of our overall experience.nnOverall, while the location is excellent and there were some positive elements, we were very disappointed with our stay due to the lack of assistance, unresolved duplicate charge, slow lifts and the overall standard of the room experience.nn5 star is not the experience.
I had an amazing stay at the Hilton Sydney on Saturday night with my family. From the moment we arrived, everything exceeded our expectations.nThe hotel was very easy to drive to, and the valet parking was a fantastic start to our stay. We were greeted with a warm smile and outstanding service. I believe our valet's name was Vic, and he was incredibly friendly and knowledgeable, giving us great recommendations on where to eat and dance in the city.nThe moment you walk into the hotel, every member of the staff makes you feel welcome. Everyone we met was professional, helpful, and genuinely friendly.nOur room was beautiful—clean, spacious, and located on a high floor with breathtaking views over the city. It had everything we needed for a perfect night in Sydney.nWe also enjoyed cocktails at the Marble Bar, and I can honestly say it's a must-visit. The atmosphere is stunning, and it was one of the highlights of our stay.nThank you to everyone at the Hilton Sydney for making our weekend so memorable. I highly recommend this hotel to anyone looking for an exceptional experience in Sydney. We will definitely be back!
I stayed for 2 nights. I was granted an early checknIn which was nice. Stayed on the 35th floor which was also the executive floor but didn’t get to use the lounge. Breakfast was served at the restaurant and the selection of food was very good. The room was small but adequate and everything worked well. The staff were nice and helpful so overall good albeit uneventful stay
I had a great stay overall.nnI wasn’t very familiar with hotels in Australia, and in my experience Hiltons can vary a lot by region, with some feeling very luxurious in Southeast Asia or the Middle East, while being more average in the U.S. This property felt much closer to the higher standards you find in Southeast Asia.nnThe staff were very friendly and efficient, and the executive lounge was a real highlight with a good selection and quality of snacks, better than what I’ve typically experienced in Europe or North America, even if not quite on the same level as Southeast Asia. Breakfast was also excellent.nnThe rooms were comfortable, and the location was perfect, making for a very enjoyable stay overall.
We stayed here for two nights Feb 13-15 prior to a cruise, in a Twin Deluxe room on the 40th floor. The public spaces of this hotel are very nice, and the location is excellent for shopping and dining, not to mention the variety of transit options nearby with the light rail right outside.nnWe felt that the room was pretty standard, but perfectly nice. We had a great city view of Town Hall, the QVB, and up George Street, and the technology and decor were all up to date. The bathroom had a sliding frosted glass door which we dislike, and it was mis-aligned so left a half inch gap exposed when closed.nnBreakfast was much better than I had expected, and the Glass Brasserie was beautiful. We ate at the beginning of the peak period both mornings, but there was plenty of seating and no wait there was a long line when we finished on Saturday morning, however, when the hotel was fully booked.nnWe would happily stay here again.
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