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Meriton Suites Kent Street, Sydney

  1. Sydney
  2. New South Wales Lodging

Reviews, get directions and contact details for Meriton Suites Kent Street, Sydney

Meriton Suites Kent Street, Sydney
Address: 528 Kent St, Sydney NSW 2000, Australia
Phone: (02) 8263 5500
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Excellent service and very convenient location. The rooms have a kitchen and laundry, which makes it good for work trips.nnOnly issue is that there is no wifi or phone reception in the lobby.
DO NOT STAY HERE!nnOur short stay went from one disaster to another.nnTo start with the advertising is false. Don’t waste your money paying for a harbour side room, the marketing photos are years old and the view is now blocked by the W hotel.nnCheck is at 3pm, but our room wasn’t clean or ready then.nnPhotos of dirty room are after it had been cleaned 2 times in 24 hours which included a VIP clean.nnSpa was cold, most guests were complaining about it to staff.nnTV in room broken and took multiple calls reception to get someone to come and fix it.nnPaying for car parking doesn’t mean you get a car park. You will be left with no option but to park on a ramp and hope you don’t get hit. Apparently this is their policy because they sell the car spaces to commercial users. I’m fine with that if you allocated a car park for paying guests but no that doesn’t happen.nnNo matter where you went guests were complaining about the place. In the lift, lobby and recreation areas.nnThere is zero communication with the staffing team. With the constant disruptions we spoke with the duty manager saying the stay has been so bad nothing you can do will fix this please stop knocking on the door.nWell surprise surprise we had 2 more knocks on the door. One to give us a cheap bottle of wine and let us know there would be a VIP clean that has already happened for the 3rd time in 24 hours and the place was still dirty.nThis was followed by a phone call to the room at 9pm 3 hours after I spoke with duty manager again saying leave us alone trying to blame us for denying cleaning.nI’m sorry but after 3 seperate cleans in less than 24 hours and the room still looks like this then no I don’t want to be disrupted anymore.nnWe were visiting due to a child having surgery, if they were not recovering in the room we would have left. Staff were notified of this and why we stressed we did not want to be disrupted further.nnSome duty managers were lovely and tied, unfortunately with so many issues for us there was no fixing this situation. Add in all the guests in the hotel complaining and we want to try and stop some other poor family staying in this garbage hotel.
Great place to stay. Check in was smooth and straight forward, even though we were a few hours early. We left early in the morning and check out was straight forward as well. Great facilities like the pool, gym and sauna. Friendly and hard working staff. An awesome location since the train station was a short walk away and so many restaurants and food options literally not even a one minute walk away
Merition Suites Kent is a modern luxury apartments in the heart of Sydney CBD Central Business District, Meriton Suites Kent Street, Sydney boasts an indoor swimming pool, a fitness centre, sauna and hot tub. Many suites offer excellent views of the city. Guests enjoy unlimited free WiFi at the property.nnThe air-conditioned suites feature laundry facilities. Each suite has a seating area with flat-screen cable TV. Studios have a kitchenette, and all other suites have a full kitchen.nnThe apartment complex is located opposite the trendy World Square shopping centre, 2 minutes’ walk from Town Hall Station. Queen Victoria Building and Darling Harbour are each within a 10-minute walk.
Great Location, Comfortable Rooms, and Excellent ValuennRating: nnReview:nnWe had a wonderful stay at this hotel, and overall, I would rate it 4.5 stars.nnLocation: nnThe location is excellent, making it easy to explore the city.nnFront Desk Service: nnThe front desk service was outstanding. The staff were very patient in explaining everything to us and even provided us with glow sticks for enjoying Vivid Sydney.nn**Room: nnThe room was very spacious and comfortable, with the added convenience of laundry and drying facilities. It was also very clean. The only minor drawback was the lack of a bathtub, and the bathroom was a bit small compared to the overall room size.nn**Facilities: nnThe swimming pool was very comfortable, and having a sauna was great. It would be nice if the spa pool water temperature could be a bit higher during the winter. Also, the elevator wait times were slightly longer than expected.nnOverall, this hotel offers great value for money with its excellent location, comfortable rooms, and friendly service.
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