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Sydney Harbour Marriott Hotel at Circular Quay

  1. Sydney
  2. New South Wales Lodging

Reviews, get directions and contact details for Sydney Harbour Marriott Hotel at Circular Quay

Sydney Harbour Marriott Hotel at Circular Quay
Address: 30 Pitt St, Sydney NSW 2000, Australia
Phone: (02) 9259 7000
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The location of the hotel is incredibly convenient and close to the main attractions, making it a great base for exploring the area. The staff were friendly and helpful throughout our stay.nnThe Executive Lounge was a nice perk, offering a good selection of food. While it was enjoyable, it didn’t quite stand out as exceptional.nnHowever, the hotel entry and elevators could be quite busy at times, which was a bit inconvenient.nnAdditionally, the rooms were quite outdated. As an Elite Titanium member, I must say this was one of the most basic Marriott rooms and bathrooms I’ve experienced. The accommodations are in urgent need of an upgrade to meet the standards expected from the brand.
The hotel is in a great location. It was easy access and short 15-25 minute walks to the Opera House, bridge, aquarium, Queen Victoria Building and neighboring restaurants/shopping. What I’m very disappointed about is that we left a piece of unique and valuable art in the room and because we checked out early we thought we could recover it. We called an hour after leaving the hotel hoping someone would go to the room to recover it since house keeping had not cleaned the room yet. Called several times the same day explaining it was in a bag asking for someone to check since no one called back or communicated with us even though they said they would get back with us within an hour or so. The last call we made was the morning after and they stated it was not reported by house keeping. Very sad that staff did not send someone right away to the room prior to cleaning to check and get the art that was in a bag and as a result it was likely confused with trash and thrown away. Even though we left it behind, this loss could have been avoided had they checked the room as soon as we called or within a reasonable time and now a meaningful art is lost on a very memorable trip.
Disappointing stay. As other reviewers mentioned, the hotel claims to be 5 star but it's a 3 star at best.nnRoom is dated, with bathroom needing a serious clean with moulds on tiles and grouts. Swimming pool also needs serious cleaning with piles of dirts built up on the floor.nnFloor layout is terrible and does not seem to make good use of space. There are 5-6 elevators yet only 1-2 seem to be operational.nnFinally breakfast room is very small. It doesn't even have the capacity to accommodate half the guests in the hotel so you will need to queue when it's at full capacity. There is no clear wait time as there is no time limit once you're at your table.nnThe morning we went there was a bit of backlog and only after asking about the wait time numerous times only we were told that they will see if a new room can be opened up why was this not done ahead of time?.nnIt feels very chaotic for a what's meant to be a 5 star hotel in the middle of CBD. It does not live to the standard that Marriott or 5 star hotels hold elsewhere and it definitely wasn't worth the $600 we spent for the night.
This hotel claims to be a 5 star it is definitely not and more 3 star. Location is very good, walking distance to Circular quay and harbour bridge/opera house. In regards to the hotel. Staff are very polite and welcoming. The room is very old and out dated. Bathroom definitely needs to be upgraded and is not worth the price compared to other 5star competitive hotels.
Wow!! 20/10 in all areas - almost one week later we are still thinking about the most amazing night. I had been communicating with the amazing staff prior to our stay to make our getaway surprise birthday gift for my wife and unforgettable one- and did they deliver. From handing keys over to the parking vallet and when checking in, we were thrilled by the friendliest of staff- handed a bottle of sparkling and being told about all the extras of our executive lounge stay. Definitely worth choosing this option- The lovely staff then advised of a room upgrade and we were thrilled, but then when we made our way up to the Presidential Suite on the Elite Level- we were speechless. The room was flawless- it had everything you could wish for, and more!! Two stories, a huge jacuzzi, a sauna!! And the views- postcard worthy!! As you could imagine staying on the top floor! You have left a once in a lifetime experience with us- and we are beyond appreciative. We continue to look back on photos and videos of our perfect stay and it brings continuous smiles and laughter. It went too quickly but we will return again and again- Thank you. Until next time!
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