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Reviews, get directions and contact details for CeX

CeX
Address: Shop 14- TBC, 15/295 Gympie Rd, Strathpine QLD 4500, Australia
State: Queensland
City: Strathpine
Zip Code: 4500


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
DO NOT BUY FROM THIS SHOP!!!!! I bought a phone they sent me home with the wrong charger had to go back,they told me it was the right charger, I had to go home and bring the phone in to prove it was the wrong charger! 2 days later I get to turn the phone on....The phone then kept turning of and when charge it was super hot. I took it back in within 3 days of purchase and they refuse to refund me refuse there was anything wrong with the phone tried to make me pay an extra $200 for new phone. Guy was rude and arrogant! Will never spend money here again!!
7 years ago (17-02-2018)
I went to CEX Strathpine to get a refund on the phone I had purchased only to find the store had a “7 day piece of mind policy” and refused to give me my money back. But with any store I have experienced, has always give me a refund and has good customer service. Not to mention the actual condition of the phone. When I purchased the phone it was sticky to touch and the USB cable that came with it was bent. I recommend if you want to buy a phone or any device, go somewhere where you know that has better service than this.
8 years ago (08-01-2018)
I use to sell my good to this store until today when i noticed they had put the wrong names such as generic on many items even tho there website has the model numbers, prices were a massive difference. today i was ripped off over $140 the fat dude refused to try and fix it, and told me to cancel the order or pretty much deal with it. also used foul language in front of customers! will be taking this further until this guy loses his job! good luck mate!
8 years ago (04-12-2017)
Strathpine store Monday 2 great blokes both absolutely helpful and polite, Tuesday 2 different blokes and both rude as punch and when I asked the guy that was testing stuff if it usually takes so long to test stuff as I’d taken it in the morning before he become extremely aggressive saying did I see he in the store yesterday so it’s not his problem then proceeded to try to start a fight with me to which I had to walk away as I didn’t want to go to lock up for disfiguring this idiot. Steer clear of this store they are not worth your money, time or freedom.
8 years ago (17-10-2017)
I honestly don't know why it has such a bad rating every time I go there they have the best customer service and they help you pick what game you want when you honestly don't know and if there not busy they are great for a good chat about your game because I can almost bet that one of them have played it and if they haven't they can still talk about it and I've only have one miss up with there games but they fixed that as soon as I told they so yes that is why I'm giving them a five star and this place is way cheaper then an games and just has a better vibe.
8 years ago (02-12-2017)
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