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Apple Chermside

  2. Queensland Electronics Store
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Reviews, get directions and contact details for Apple Chermside

Apple Chermside
Address: Westfield CHERMSIDE, Chermside QLD 4032, Australia
Phone: (07) 3115 0800
State: Queensland
Zip Code: 4032


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I would like to commend and thank Marjory for her exceptional service in handling a difficult customer request with such a positive attitude and delivering excellent results. I hope she receives well-deserved recognition from the company. I look forward to visiting the store again when the new machine is released in September. Thank you so much
Michele was phenomenal! He went above and beyond with his service and ask management for assistance if he was unsure. He made sure we were looked after and would love to see more of Michele’s services when we come back! He deserves a praise from management :
Worst customer service. No communication whatsoever. I was called two times for my phone battery replacement. 1st time they said part is not in stock. And called up in two days ,book me in again and asked me to walk in anytime, got in there and was told to leave the phone all day i was told that only needed for an hour or two.nEnd up walking away .
Sitting waiting for my appointment at the Genius Bar. There are 7 staff members standing to my left and one just literally said “quick everyone pretend we’re working”. Meanwhile they’re so far 20mins late for the booked appointment with my busted iPad.nnStill sat here and they’re chatting about their group chat, how annoying it is when customers loiter in their way while they wait.
Had to call this store today just to confirm an appointment. What an ugly experience! If not for the mature and responsible young fella who rectified my situation Craig, I would only be rating them 2 stars! A hostile young lady answered the phone refusing to provide a name when I politely asked her for it. She hung up on me - twice. In my earlier conversation with her, she blamed her colleagues for not doing their jobs properly. Oh dear! Do I sense an irresponsible, immature employee with no love or loyalty whatsoever for her job/employer? Don't be at work if you're having major issues controlling your temper and irritability! Apple has a following, customers who love their merchandise and who know they'll receive assistance when it's needed. No matter how bad one's day is going, taking it to the counters or the phones at your workplace does not justify bad behaviour. Thanks to all the staff at Apple Help Line and the GOOD people still at Chermside. As for this grotty person - go home. Don't work for Apple. You're giving them a bad name.
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