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Reviews, get directions and contact details for Apple Brisbane

Apple Brisbane
Address: 233 Queen St, Brisbane City QLD 4000, Australia
Phone: (07) 3182 9000
State: Queensland
City: Brisbane City
Zip Code: 4000


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Classic apple hub. But it looks great because the building it is located in is a nice old building. The employees are very attentive. Especially Wilda maybe I'm spelling her name wrong, but the technical staff was very informative and very kind. Every day someone picks apples from the apple tree.
During my visit, I noticed several staff members wandering around the store but not offering any assistance. While there are some great staff who truly stand out, others were quite rude and aggressive, which made me feel unwelcome. If this is representative of Apple’s culture, it's quite disappointing and unacceptable.
Like always it’s an awesome experience going to the Apple Store being an Apple user since the iPhone 4s I finally saved up the money to upgrade from the 12 the new iPhone 15 pro and I don’t regret it. The staff is so friendly that you feel good expending your money , design and architecture where on point Apple definitely knows what its doing
My iPhone kept shutting down - every 3 mins or so, so I took it into the experts. They booked an appointment for me and said it would be about an hour - no worries, I'll go get some lunch..... went next door and got some food , sat down and got the text that they were ready for me. Walked in and was told to go and sit at the end of a long table - after waiting there for about 15 minutes, I was told I couldn't sit there because there was a printer under the table and I'd have to move. After another 25 mins or so, a tech came to 'help'.nThe shut downs on my phone had started the night before last, shortly after I'd declined to extend my apple storage. So in the apple shop, they told me it was a motherboard failure. And then looked up my warranty - sorry, 5 months past. And then they told me it was going to be a $580 fix but being ' just an apple 13' you may not want to bother. This was my first apple product. It will be my last one too. I'd like to think that it was a coincidence that me refusing to expand my data and pay them more money, and then sudden motherboard failure was just poor timing. I'd like to think that it was a coincidence that it was 5 months out of warranty. However, given apple's redundancy, I'm not willing to take the chance. My car is only apple connected but I'm willing to spend the money to get away from them. Disappointment and dissatisfaction with the service and product servicing at this place can't be overstated. Many many apple people there to serve but very few proactive. A few of them down right rude. Keep your products and your dismal assistance. Off apple for ever.
The experience was good, though I did feel like they were trying to upsell when I clearly stated my situation.nI do however understand the need of a sales person to sell more and I was almost convinced! But duo to flight weight restrictions I had to go with smaller, more affordable options.nI do appreciate the attention to details and the time taken to help me choose my next devices. Thank you!
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