The Warehouse Westgate

Westgate the warehouse is the Misleading Warrhouse ever seen in New Zealand. Just done some shopping with my family over $100 at Westgate and had this first bad Customer service experience from The warehouse.nBout 2 kids wares as photo attached and was displayed $10. When scan came as $15. Josh a team member went and checked confirmed it's not $10 as it is not a Sandle.nI was not happy went with Josh and went to show him where I got this and the whole bay full of Kids foot wear clearly seen in photos What Josh said it's not a Jandle it's a Sandle. My question to Josh can you show me any sandle in the bay where they put the Price tables up. He has no answer. Jandle or sandle we buy what they display. Josh was not a very polite person as when I walked with him he was saying you just waste my time. . I am a Customer with Warehouse group for over 13 years and been in Retail industry for whole my career this is the rude and very poor customer service I have ever seen in New Zealand.nI just bought other stuff and came out with my first ever bad customer experience from the warehouse.nAttention warehouse group*** If you or your customer service team member think you are right in this situation please do not hesitate to contact me**** I can still proof you have misleaded customers by displaying this price labels in this specific bay***** Mistakes can happen but overriding $5 for Customer satisfaction is not a very big deal as the ware house group is a big organization.nThanks

So, out of the 12 warehouses I have shopped at, this has the least selection...only 1 type of bathrobe, a very few selections for fluffy pajamas, and bugger all help.... this warehouse needs a shakedownnnIt's 2024 snd things changed, they now sell dead plants too

Big shout out for Shona. I'm a frequent shopper at westgate warehouse and on a number of occasions I have asked for assistance from Shona and she has always impressed me with her smile and willingness to help me as much as she can. Thanks Shona you are awesome.

Took my client -who uses a wheelchair shopping recently at Westgate Warehouse. At the checkout section, we discovered all eftpos machines are screwed in place-too high for a wheelchair user. The only way this lady could pay was for me to lift and hold her up whilst she punched in her pin number.Not one loose terminal.Spoke to head office but this store never responded.Will no longer be shopping here.

Good revamp store. Handy location, close to Motorway off ramp and ample parking. Friendly staff and most of the time have stuff in stock. Check out my photos. Recommending a visit. They now start selling branched sportsware such as Under Armour, Puma, Champions.. Adding competitions to other outlet stores in the Westgate Shopping Centre. Just one thing to note... This is the Warehouse, so would be unrealistic to expect same level of services and staff expertise comparing to Farmers/Smith Caugheys. :. Yvonne, Jess etc all gave really good customer service at the customer services desk. Much appreciated

Directions to The Warehouse Westgate with public transportation

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