Harvey Norman Wairau Park (Flagship Store)

Purchased earphones on special and online.nProcess was super easy and in almost no time I got pinged that it was ready for collection.nArrived, showed the notification and friendly staff went to fetch it. No delay.nAnd the store is massive with a wide array of products.

I would like to sincerely thank Sam Persian staff member at the Harvey Norman Wairau Park store for the outstanding customer service I received yesterday.nI urgently needed a bar fridge delivered for my elderly parent, and from the very beginning Sam was incredibly friendly, approachable, understanding, and genuinely helpful. He listened carefully to my situation and understood the urgency of the delivery straight away.nWhat truly stood out was his consistent follow-through and communication right up until the item was delivered. Sam showed genuine compassion, care, and professionalism throughout the entire process, which made a very stressful situation so much easier for me.nIt is rare to come across someone who is not only efficient and professional, but also truly caring and empathetic toward customers and their families.nSam is truly an asset to Harvey Norman, and I am extremely grateful for all his help and support.nnI have no hesitation in recommending Harvey Norman Wairau Park to anyone seeking professional, friendly, and genuinely caring customer service.

The service is this Store is unbelievable! I had a problem with a dryer that I purchased here and emailed the store. Within 30 minutes I had a phone call, resolving my issue and providing a replacement, and just incredible service, from the Customer Service Team, the Assistant on the floor right down to the two guys who delivered and installed the replacement. They were friendly, helpful, efficient and caring. You can't ask for more than this. I have been a long-term customer of this Store and they never fail to meet expectations. I can't recommend this Store highly enough! Thank you Harvey Norman Wairau Park!

Arun who is tech team member is amazingly professional and kind. When I visited harvey norman for computer keyboard problem, his solution was so accurate. I appreciate to him about this matter. Thank you !

Would like to thank Shafeel Faruk for his amazing professionalism and customer service skills. He was very knowledgeable about all products that I was interested in which matched the previous research I did. Which was reassuring. Give this man a pay rise!!!

Directions to Harvey Norman Wairau Park (Flagship Store) with public transportation

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