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Reviews, get directions and contact details for Kmart Henderson

Kmart Henderson
Address: The Boundary 5 Vitasovich Avenue, Henderson, Auckland 0612, New Zealand
Phone: 09 822 5600
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

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Reviews
Always cheap. Very busy Kmart. affordable homewares, furniture, electronics, toys and kids clothing. People make in this shop everywhere.
Very poor customer service. I went to get a hair straightener which was showing as available in the online shop. I went to the section and checked and could not find the product. But I carried a similar product in my hand and went to the support person near the check out to ask where I can find the straightener. The response was “wherever u got the one in ur hand” in a very rude tone. I then asked, but it’s showing as available online - to which the response was - “online is never accurate, you should never trust online” I asked okay, when will the new stick come. The response was “we don’t get told when the new stock arrives”nnSo basically the staff was completely unhelpful and had no intention to help. What is the point of having support staff like this! Please be more human!
Disgusting Disgusting customer service, I need to speak with someone for help placing an order, and I am locked out of my account !Every extension I tried NOT ONE PERSON ANSWERED!!!nnNever shopping with you again. I buy so much from you online...nNEVER AGAIN!! If you wish to speak with a human being forget it!!!!nnKMART PLEASEnTell me why you have a customer service number AND NOBODY ANSWERS!!!?????
Just moved to Ranui recently, and at 11.15 pm Friday night had the urge to go to K Mart Henderson to buy a stool I had seen recently. When I got there, small problem, I had left the wallet behind, didn't have banking app and was gambling on rushing back to Ranui to get my wallet and hopefully get back before closing at midnight. Then God sent Cass. She said, how about you transfer money on your phone from your bank to mine and then I'll pay it for you ... I was floored. This was brilliant lateral thinking. Didn't have to rush back home, got the stool without having to come back the next day. And now happily sitting on the stool at home typing this review, happy as Larry. Cass, that was 5-star service. You deserve the National Humanitarian Award, if such a thing exists. Bosses please take note of this outstanding service.
Staff members are friendly, and eager to help. They go above & beyond to make sure that you'll have a great shopping experience. All of their shop have large floor space with much better quality than the warehouse, but at the price-range lower than the warehouse. I used to hate shopping at Kmart, BUT it's now one of my favourite place. The quality has been improving, while still maintaining wallet friendly price tags. Clothing sizes have much wider range, so not just plus sizes clothes. Unfortunately, online shopping experience isn't as good, as the business gives much higher priority to in-store shopper than their online customers: If you think that you can beat in-store customer by placing your order online, then you're wrong. Their website also messed up, so although the website says that the branch have an item on stock, in real life, the store might not have it at all.
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Directions to Kmart Henderson with public transportation


Henderson School 140 meters
14
162
18
Henderson Medical Centre 190 meters
13
14
162
18
Great North Road/McLeod Road 220 meters
13
14
162
Great North Road/Edmonton Road 220 meters
Great North Road/Edmonton Road 230 meters

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