Harvey Norman Mt Roskill (Computers & Electrical Only)

After over three weeks of being tossed from pillar to post trying to get a resolution on a faulty microwave, I had almost given up hope — until I walked into Harvey Norman Mt Roskill and was helped by Ben.nnWhat a breath of fresh air! From the moment I explained my situation, Ben took complete ownership and accountability without hesitation. No passing the buck, no excuses — just genuine, decisive action. Within 10 minutes of walking through the door, he had sorted out a resolution that three weeks of back-and-forth had failed to achieve.nnIt's rare these days to encounter someone who truly takes pride in their customer service, and Ben is absolutely that person. He restored my faith in Harvey Norman because for 3 weeks I kept reassuring myself I'd never buy something from there every again. If you're after someone who will actually get things done, ask for Ben — you won't be disappointed. Thank you so much!

They are well known for delivering damaged items. It’s best to visit in person and thoroughly check the package inside and out before making any payment and arrange your own delivery if you can. Some items received from overseas may already be damaged and classified as “concealed damage,” and staff may try to convince customers that this is normal.nnRegardless of what you purchase, always ensure the item is not damaged. If the item is delivered to your home, be extra vigilant and inspect it carefully before the delivery team leaves.

I’m a housewife wanting to renovate kitchen in my granny flat. Mr Joseph is deserving a 5/5 review as he very patiently and politely helped me with each and every query n has a wealth of knowledge of kitchenwares n washing machine microwave etc etc … above all he didn’t make me feel hurried and I’m so so grateful to him for the info as the sale ends on Monday and I will need to makeup my mind by then. So big thanks to Mr Joseph. Excellent staff n great customer service from Harvey Norman mt roskil

Sales person named Reagan I believe, absolute legend! Was so helpful with my click and collect & also suggested products that was suitable for me. Thanks again Reagan! Sorry if I misspelled your name. But Thankyou so so much!

Wonderful experience with Dhaval whom assisted printing copies for family friends .nOur 95ys Grandma, mum passing away.nHe showed empathy understanding and Heart felt genuine towards assisting me.nMany Many Thanks Dhaval!

Directions to Harvey Norman Mt Roskill (Computers & Electrical Only) with public transportation

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